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HelpScout VS Write.as

Compare HelpScout VS Write.as and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Write.as logo Write.as

Publish a thought in seconds
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Write.as Landing page
    Landing page //
    2023-01-19

HelpScout videos

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Write.as videos

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Write.as & Why I Use elementary OS

Category Popularity

0-100% (relative to HelpScout and Write.as)

HelpScout

Write.as

Customer Support
100 100%
Customer Support
0% 0
Blogging
0 0%
Blogging
100% 100
Help Desk
100 100%
Help Desk
0% 0
CMS
0 0%
CMS
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Write.as

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Write.as Reviews

25+ Medium Alternative Platforms for Publishing Articles
Write.as is a proprietary blogging platform for people who love to write and have no intentions of building a brand. Anonymous writers can hide their identity via the service, which only holds on to minimal information about its publishers. This new system weeds away marketers or those who want to build perception, so if you just enjoy the joy of writing without worrying...
Source: forgefusion.io
9 Best Medium Alternatives for Making Money With Your Writing in 2023
Write.as offers a clean, ultra-minimalistic, and ad-free user experience where the content takes center stage. Even the author can take a backseat, as one of the main features of the platform is anonymous posting without creating an account. That said, account-less posts only stay live for 1 hour.
Source: www.authorityhacker.com

Social recommendations and mentions

Based on our record, Write.as seems to be a lot more popular than HelpScout. While we know about 54 links to Write.as, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Write.as mentions (54)

  • Researchers, please replace SQLite with DuckDB now
    Substack has problems too. For hosted foss services, write.as (https://write.as/) and bearblog (https://bearblog.dev/) are good. If self-hosting, the choices are infinite. - Source: Hacker News / 4 months ago
  • Link Building for Non-Scumbags: Build Authority Without Being Awful
    Take the site write.as, for instance, which has a 70 domain authority (Moz) and a 79 domain rating (Ahrefs).  Both of those are very high scores and represent the kind of links that would probably retail for at least $400 on the gray market for backlinks.  Write.as will happily give you as many of these as you want for $6 per month. - Source: dev.to / 10 months ago
  • Writer trying to decide between the Kindle Scribe & Remarkable 2
    On that same just write mentality there's also, https://write.as/. There are several communities that run the same site, but basically it's a blog site that has no comments, no views none of the BS and let you focus on writing. Source: about 1 year ago
  • It’s 2023. Start using JavaScript Map and Set
    I also wish write.as were more popular. It's like old Medium, but less popular but with a more reader-friendly business model and self-host-able (AGPL v3). Source: about 1 year ago
  • Full screen writing app for android?
    Perhaps https://write.as will work for you? It’s very minimalist. Source: about 1 year ago
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What are some alternatives?

When comparing HelpScout and Write.as, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Medium - Welcome to Medium, a place to read, write, and interact with the stories that matter most to you.

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