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HelpSquad VS NICE inContact

Compare HelpSquad VS NICE inContact and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpSquad logo HelpSquad

Highly Vetted, Highly Trained chat support and conversion specialists

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • HelpSquad Landing page
    Landing page //
    2023-09-21
  • NICE inContact Landing page
    Landing page //
    2023-10-04

HelpSquad videos

+ Add

HelpSquad Staffed Chat Services Intro

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to HelpSquad and NICE inContact)

HelpSquad

NICE inContact

Help Desk
100 100%
Help Desk
0% 0
Communication
0 0%
Communication
100% 100
Online Services
100 100%
Online Services
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpSquad and NICE inContact

HelpSquad Reviews

We have no reviews of HelpSquad yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing HelpSquad and NICE inContact, you can also consider the following products

Helpware - Amazing Customer Experiences. Together.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

DeskMoz - DeskMoz Provides 24x7 Live Chat Agents for Your Website.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Ruby Receptionists - Ruby Receptionists is a live virtual receptionist and chat company used by various multinational organizations for the effective growth of the business.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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