Software Alternatives, Accelerators & Startups

iExplorer VS Intercom

Compare iExplorer VS Intercom and see what are their differences

iExplorer logo iExplorer

iExplorer lets you easily transfer music, playlists, text messages, files and more from any iPhone, iPod, or iPad to a Mac or Windows computer and iTunes.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • iExplorer Landing page
    Landing page //
    2018-12-20
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

iExplorer videos

iExplorer App Review

More videos:

  • Tutorial - How To Install iExplorer To Manage Your iOS Devices as a Professional - Mac&Windows

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to iExplorer and Intercom)
iPhone
100 100%
0% 0
Customer Support
0 0%
100% 100
Device Management
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using iExplorer and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare iExplorer and Intercom

iExplorer Reviews

3 Best Free iMazing Alternatives With Similar Features! [TESTED in 2022]
With iExplorer, you can connect your device to Mac’s Finder or Windows Explorer, and you can use it as a USB drive. Drag and drop files onto the phone, move them to different folders, or permanently delete items.
Source: www.wizcase.com
The Best iPhone Transfer & Manager Software for 2022
If you are asking whether iExplorer does the job, the answer is yes. Once set up, iExplorer offers a decent set of features. However, the lack of advanced features is noticeable. Think of iExplorer as a version of iTunes that has a better UI and fewer bugs inside. iExplorer is available for Windows and macOS, and the basic license starts at $39.99.
Hands-on: Four Mac apps to transfer voicemail, other files from your iPhone
iExplorer is the first of the three software packages available for both Mac and Windows, and it's probably my favorite after PhoneView. iExplorer also allows you to choose between different devices connected to your computer, and it looks better than most of the other cross-platform options. Though, as you'll see, the bar is relatively low.
Source: arstechnica.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, iExplorer should be more popular than Intercom. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

iExplorer mentions (13)

  • Any ideas on how to extract old photos from iPhone5?
    I've had success with this one in the past, there are others if you search: https://macroplant.com/iexplorer. Source: 7 months ago
  • Transferring music off of an iPhone to another device?
    On Windows, there is a tool you can download called iExplorer by Macroplant. It's 40$ for a license, but the free demo let's you do up to 10 songs at a time. Hope this helps anyone! Source: over 1 year ago
  • Where is dungeon data stored in the Puzzle and Dragons app?
    If you are looking for iExplorer, https://macroplant.com/iexplorer. Source: over 1 year ago
  • [HELP] I used to have jailbreak, and I got the thing to prevent updates, now my phone is updated to 15.5 and I constantly get the error "Unable to check for system update"
    I honestly haven't done anything like that in a minute. You can try iMazing, that would be my first choice. If not, maybe iExplorer, iBackupBot, or iPhoneBackupExtractor. All of these will let you edit the backup, I just don't know which will let you browse the whole file system so you can clear out that specific folder. Hope this helps. Source: about 2 years ago
  • Need help capturing long text message conversation for printing
    IExplorer works really well for Iphone. It backs up the entire phone and allows you to explore the backup files individually and you can export full text message chain to PDF. It does cost a nominal fee, but I've found that it works well enough to be worth it. Source: about 2 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

What are some alternatives?

When comparing iExplorer and Intercom, you can also consider the following products

iMazing - iMazing lets you transfer music, files, messages, apps and more from any iPhone, iPad, or iPod to a computer, Mac or PC. Manage and backup your iOS device simply without iTunes. (was DiskAid)

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

i-FunBox - General file management software for iPhone and other Apple products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CopyTrans - CopyTrans is a tool for managing the files on your iPhone or iPad through your computer's interface.

Drift - A messaging app that helps you grow your business.