Software Alternatives, Accelerators & Startups

Intercom VS AllTrails

Compare Intercom VS AllTrails and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AllTrails logo AllTrails

Explore over 50,000 trails, reviews, and photos. Share them…
  • Intercom Landing page
    Landing page //
    2023-07-05
  • AllTrails Landing page
    Landing page //
    2023-10-21

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

AllTrails videos

My Favorite Backpacking Map and GPS App – AllTrails - Review

More videos:

  • Tutorial - How to use AllTrails app Free & Pro version

Category Popularity

0-100% (relative to Intercom and AllTrails)
Customer Support
100 100%
0% 0
Sport & Health
0 0%
100% 100
CRM
100 100%
0% 0
Maps
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and AllTrails

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

AllTrails Reviews

8 Best & FREE Hiking Apps You Need to Download in 2022 + Honorable Mentions!
For more advanced hikers, AllTrails also provide information such as elevation gain and trailhead location, and time. AllTrails app also tracks and records the hikes you've done, including the exact route you took, the elevation gain you've achieved, and how long it took for you to complete the trail.
12 Best Hiking Apps You Must Have in 2022
Google Maps does show hiking trails. You’ll see dotted hiking trails on most views of the map. It is an easy way to track your progress on popular trails in busy parks. Google Maps isn’t always reliable for less popular trails, so I recommend AllTrails Pro or Gaia GPS for tracking in more remote places.
Best Hiking Apps of 2022 – Tested and Reviewed
Last year I subscribed and this year I’m trying Gaia. I like how Alltrails seems to make it easier to locate trails. But I do like how easy it is to create a trail/path with Gaia. I need a PC to create one on Alltrails. As you can see there are things I like about both. Still figuring out my preference. If I could create paths on all platforms for Alltrails I’d probably lean...
Source: besthiking.net

Social recommendations and mentions

Based on our record, AllTrails seems to be a lot more popular than Intercom. While we know about 119 links to AllTrails, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

AllTrails mentions (119)

  • Visiting in January, suggestions appreciated
    When I travel, I look at eater.com for food recs, alltrails.com for hiking recs and google maps for anything not covered by those aggregators. This works out most of the time, and certainly provides higher-quality responses than random people on reddit. Source: 7 months ago
  • Anyone else feel like they’re losing their minds watching what’s happening in Gaza?
    That is, after a shift at the shelter and a short hike! Alltrails has great stuff, idk where you are but it's got stuff in so many places lol. Source: 9 months ago
  • Good places for hiking around northern Chicago suburbs?
    Not a specific destination answer, but I recommend checking out AllTrails. I like the details it provides. The reviews seem fair and the app is great. Source: about 1 year ago
  • Shaded walking trails
    How long of a hike/walk? Bridle Trails is fantastic. Trilogy area of Redmond (Redmond Ridge) also has a ton of trails. I highly recommend the alltrails.com app or site. You can search by easy/moderate/hard and distance and using the map zoom into a specific area. Source: about 1 year ago
  • 27] Female solo traveller to Montana
    OH and use alltrails.com to look up trails you're interested in and see the latest conditions. If I were you, and people are saying there's an active bear on a trail I would avoid it since you are alone. You'll find some trails people mention not great visibility around some corners or due to huckleberry bushes...I'd avoid those too on your own. Bears might be into huckleberry when you get there and the last thing... Source: about 1 year ago
View more

What are some alternatives?

When comparing Intercom and AllTrails, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Komoot - Plan Your Perfect Hiking, Mountain Biking or Road Biking Adventure

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Wikiloc Outdoor Navigation GPS - Follow millions of outdoor trails and record your own GPS tracks from your smartphone.

Drift - A messaging app that helps you grow your business.

Outdooractive - The digital home for experiencing the great outdoors