Software Alternatives, Accelerators & Startups

Intercom VS AWS CloudFormation

Compare Intercom VS AWS CloudFormation and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AWS CloudFormation logo AWS CloudFormation

AWS CloudFormation gives developers and systems administrators an easy way to create and manage a...
  • Intercom Landing page
    Landing page //
    2023-07-05
  • AWS CloudFormation Landing page
    Landing page //
    2023-03-22

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

AWS CloudFormation videos

What is AWS Cloudformation? Pros and Cons?

More videos:

  • Demo - AWS CloudFormation Tutorial | AWS CloudFormation Demo | AWS Tutorial | AWS Training | Edureka
  • Tutorial - AWS CloudFormation Template Tutorial

Category Popularity

0-100% (relative to Intercom and AWS CloudFormation)
Customer Support
100 100%
0% 0
DevOps Tools
0 0%
100% 100
CRM
100 100%
0% 0
Continuous Integration
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and AWS CloudFormation

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

AWS CloudFormation Reviews

5 Best DevSecOps Tools in 2023
There are multiple providers for Infrastructure as Code such as AWS CloudFormation, RedHat Ansible, HashiCorp Terraform, Puppet, Chef, and others. It is advised to research each to determine what is best for any given situation since each has pros and cons. Some of these also are not completely free while others are. There are also some that are specific to a particular...
Do not use AWS CloudFormation
CloudFormation being a layer of indirection makes it difficult to work with in multi-region/multi-account scenarios. With CloudFormation you have to create Stack Sets and IAM policies that allow the CloudFormation service to impersonate other roles. The prerequisite steps you have to take to use CloudFormation across multiple accounts also must be taken just to have...
Why we use Terraform and not Chef, Puppet, Ansible, SaltStack, or CloudFormation
Of course, there are downsides to declarative languages too. Without access to a full programming language, your expressive power is limited. For example, some types of infrastructure changes, such as a rolling, zero-downtime deployment, are hard to express in purely declarative terms. Similarly, without the ability to do “logic” (e.g. if-statements, loops), creating...

Social recommendations and mentions

Based on our record, AWS CloudFormation seems to be a lot more popular than Intercom. While we know about 113 links to AWS CloudFormation, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

AWS CloudFormation mentions (113)

  • Terraform vs. AWS CloudFormation
    Given AWS CloudFormation is AWS's native language and service for infrastructure as code, you will likely find more official quickstarts provided by AWS in the language. In addition to this, AWS Support will probably be more capable of assisting you with issues when you need help. AWS Support is essential for large enterprises, particularly those new to the cloud or slow to adopt. These types of organizations may... - Source: dev.to / 3 months ago
  • Building an Amazon Location Service Resources with AWS CDK and AWS CloudFormation
    Today, I will show you how to build Amazon Location Service, which allows you to build location-based applications within your AWS environment using AWS Cloud Development Kit (AWS CDK) and AWS CloudFormation. I will also show examples of the recently popular CDK Migrate and AWS CloudFormation IaC generator. - Source: dev.to / 3 months ago
  • DevSecOps with AWS- IaC at scale - Building your own platform - Part 1
    AWS CloudFormation: Speed up cloud provisioning with infrastructure as code. - Source: dev.to / 4 months ago
  • The 2024 Web Hosting Report
    Infrastructure as Code (IaC) is an important part of any true hosting operation in the public cloud. Each of these platforms has their own IaC solution, e.g. AWS CloudFormation. But they also support popular open-source IaC tools like Pulumi or Terraform. A category of tools that also needs to be discussed is API gateways and other app-specific load balancers. There are applications for internal consumption,... - Source: dev.to / 5 months ago
  • Authorization and Amazon Verified Permissions - A New Way to Manage Permissions Part XIII: Cloudformation
    Cloudformation (IaC) does not need to be introduced to anyone, plus if you read the previous blogpost, the terraform provider (CC) we used is based on Cloudformation. Moreover, you will notice a lot of similarities, after all, we are implementing the same scenario, but with a different tool. - Source: dev.to / 5 months ago
View more

What are some alternatives?

When comparing Intercom and AWS CloudFormation, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AWS Lambda - Automatic, event-driven compute service

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Bamboo - Bamboo is a continuous integration and deployment tool that ties automated builds, tests and releases together in a single workflow.

Drift - A messaging app that helps you grow your business.

Codeship - Codeship is a fast and secure hosted Continuous Delivery platform that scales with your needs.