Software Alternatives, Accelerators & Startups

Intercom VS CodeTriage

Compare Intercom VS CodeTriage and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CodeTriage logo CodeTriage

Help out your favorite open source projects and become a better developer while doing it.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • CodeTriage Landing page
    Landing page //
    2021-07-25

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

CodeTriage videos

No CodeTriage videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Intercom and CodeTriage)
Customer Support
100 100%
0% 0
Crowdfunding
0 0%
100% 100
CRM
100 100%
0% 0
Fundraising And Donation Management

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and CodeTriage

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

CodeTriage Reviews

We have no reviews of CodeTriage yet.
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Social recommendations and mentions

CodeTriage might be a bit more popular than Intercom. We know about 8 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

CodeTriage mentions (8)

  • Is portfolio for game programmers always required?
    You could also try contributing to open source projects (check out the website codetriage.com for ideas on projects that are looking for help). This can be a good way to build up your Github presence while practicing your code. Source: over 1 year ago
  • A Beginner’s Guide to Open-Source Contribution for Developers
    Other platforms include Good First Issues, 24 Pull Requests and Code Triage. - Source: dev.to / over 1 year ago
  • Ruby on Rails Open Source for junior to mid-level Rails Devs
    Whatever they want! Nobody's going to say no to free help. If you have a particular Rails stack in mind, check out some of the projects at https://opensourcerails.org to find ones that might fit your niche. If you don't, and just want to hack away, check out /u/schneems' https://codetriage.com. Source: over 1 year ago
  • Advice on finding worthy projects?
    Devpost.com has hackathons that have cash prizes and other great swag. But, they are having you generate an entire idea/concept that they might develop into products in their business ecosystems. Pusher has one that is requesting people make a project with their product and write a blog and tutorial about it. Those ones help other users see how to implement their tools and APIs into other projects. ... Source: almost 2 years ago
  • Kind reminder: Open Source is not only writing code, you can contribute in many more ways!
    I was responding to the specific comment and what I do. I'm most certainly a coder. I wrote https://codetriage.com/. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Intercom and CodeTriage, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

24 Pull Requests - 24 Pull Requests is a little project to promote open source collaboration during December.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Softagram - Automated visual reviews for GitHub pull requests

Drift - A messaging app that helps you grow your business.

{code} montage - {code} montage empowers coders to improve their impact on the world.