Software Alternatives, Accelerators & Startups

Intercom VS Datacoves

Compare Intercom VS Datacoves and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Datacoves logo Datacoves

Managed dbt-core, VS Code in the browser, and Managed Airflow
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Datacoves Landing page
    Landing page //
    2023-05-17

The Datacoves platform helps enterprises overcome their data delivery challenges quickly using dbt and Airflow, implementing best practices from the start without the need for multiple vendors or costly consultants.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Datacoves

Pricing URL
-
$ Details
paid Free Trial
Platforms
Dbt Airflow Snowflake Databricks
Release Date
2021 August

Intercom features and specs

No features have been listed yet.

Datacoves features and specs

  • Data Extract and Load: Airbyte, Fivetran, Python
  • dbt Development: VS Code, Sqlfluff, dbt-checkpoint, data preview, etc
  • Documentation: Hosted dbt docs for Development and Production
  • Orchestration: Hosted Airflow on Kubernetes
  • DataOps: Github, Gitlab, Bitbucket, Jenkins
  • BI: Superset, Tableau, PowerBI, Qlik, Looker
  • Hosting Options: SaaS or Private Cloud deployment

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Datacoves videos

Demo and Interview by Demohub

More videos:

  • Review - Query Preview in Datacoves

Category Popularity

0-100% (relative to Intercom and Datacoves)
Customer Support
100 100%
0% 0
Data Integration
0 0%
100% 100
CRM
100 100%
0% 0
Web Service Automation
0 0%
100% 100

Questions and Answers

As answered by people managing Intercom and Datacoves.

What makes your product unique?

Datacoves's answer:

We provide the flexibility and integration most companies need. We help you connect EL to T and Activation, we don't just handle the transformation and we guide you to do things right from the start so that you can scale in the future. Finally we offer both a SaaS and private cloud deployment options.

Why should a person choose your product over its competitors?

Datacoves's answer:

Do you need to connect Extract and Load to Transform and downstream processes like Activation? Do you love using VS Code and need the flexibility to have any Python library or VS Code extension available to you? Do you want to focus on data and not worry about infrastructure? Do you have sensitive data and need to deploy within your private cloud and integrate with existing tools? If you answered yes to any of these questions, then you need Datacoves.

How would you describe your primary audience?

Datacoves's answer:

Mid to Large size companies who value doing things well.

What's the story behind your product?

Datacoves's answer:

Our founders have decades of experience in software development and implementing data platforms at large enterprises. We wanted to cut through all the noise and enable any team to deploy an end-to-end data management platform with best practices from the start. We believe that having an opinion matters and helping companies understand the pros and cons of different decisions will help them start off on the right path. Technology alone doesn't transform organizations.

Who are some of the biggest customers of your product?

Datacoves's answer:

  • Johnson & Johnson
  • Janssen
  • Kenvue
  • Orrum

User comments

Share your experience with using Intercom and Datacoves. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Datacoves

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Datacoves Reviews

  1. All the data tools you need to run a world class team in one place

    I manage analytics for a small SaaS company. Datacoves unlocked my ability to do everything from raw data to dashboarding all without me having to wrangle multiple contracts or set up an on-prem solution. I get to use the top open source tools out there without the headache and overhead of managing it myself. And their support is excellent when I run into any questions.

    Cannot recommend highly enough for anyone looking to get their data tooling solved with a fraction of the effort of doing it themselves.

    🏁 Competitors: Keboola
    👍 Pros:    Quick and easy implementation|Scalable|Easy to use
    👎 Cons:    Small company
  2. Best-in-class open-source tools for the modern datastack, seamlessly integrated

    The most difficult part of any data stack is to establish a strong development foundation to build upon. Most small data teams simply cannot afford to do so and later pay the penalty when trying to scale with a spaghetti of processes, custom code, and no documentation. Datacoves made all the right choices in combining best-in-class tools surrounding dbt, tied together with strong devops practices so that you can trust in your process whether you are a team of one or a hundred and one.

    👍 Pros:    Powerful development environments|Seamless|Great customer support

Social recommendations and mentions

Based on our record, Intercom should be more popular than Datacoves. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

Datacoves mentions (2)

  • What are your thoughts on dbt Cloud vs other managed dbt Core platforms?
    Dbt Cloud rightfully gets a lot of credit for creating dbt Core and for being the first managed dbt Core platform, but there are several entrants in the market; from those who just run dbt jobs like Fivetran to platforms that offer more like EL + T like Mozart Data and Datacoves which also has hosted VS Code editor for dbt development and Airflow. Source: about 1 year ago
  • dbt Core + Azure Data Factory
    Check out datacoves.com more flexibility. Source: about 1 year ago

What are some alternatives?

When comparing Intercom and Datacoves, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

dbt - dbt is a data transformation tool that enables data analysts and engineers to transform, test and document data in the cloud data warehouse.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

dataloader.io - Quickly and securely import, export and delete unlimited amounts of data for your enterprise.

Drift - A messaging app that helps you grow your business.

Mozart Data - The easiest way for teams to build a Modern Data Stack