Software Alternatives, Accelerators & Startups

Intercom VS Dealer.com

Compare Intercom VS Dealer.com and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Dealer.com logo Dealer.com

Online marketing solutions for the automotive industry
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Dealer.com Landing page
    Landing page //
    2023-09-30

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Dealer.com videos

Dealer.com Experience Optimization

More videos:

  • Review - Dealer.com Widget review

Category Popularity

0-100% (relative to Intercom and Dealer.com)
Customer Support
100 100%
0% 0
Automobile Dealership Management
CRM
100 100%
0% 0
ERP
0 0%
100% 100

User comments

Share your experience with using Intercom and Dealer.com. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Dealer.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Dealer.com Reviews

We have no reviews of Dealer.com yet.
Be the first one to post

Social recommendations and mentions

Dealer.com might be a bit more popular than Intercom. We know about 7 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Dealer.com mentions (7)

  • Large secluded spot to blast music?
    Of course... Your partying needs outweigh the young families trying to get their children to sleep for the primary school two blocks away that drew them to the neighborhood in the first place. There are three primary schools within a few blocks to dealer.com. When the families abandon the neighborhood, and the investors take over.... You think over-priced apartment tenants will also put up with all-night partying... Source: 12 months ago
  • How the E-Price Button for Car Dealership Websites came to be
    Did you know that the 'Get E-Price' button was made by dealer.com? Source: about 1 year ago
  • Where have you seen Moose?
    Saw one up on the app gap last year, got a little video of it with my gopro. Remember years ago seeing one right on pine ST in Burlington in that little wooded area near dealer.com plus other all over the place. Source: about 1 year ago
  • Why are dealers still using 20 year old software and processes? [United States]
    Almost every dealer around here is using something from Cox automotive. I just looked them up...holy crap they own a ton of consumer sites as well as dealer: Manheim, Autotrader, dealer.com, KBB to name a few. Source: over 1 year ago
  • Something tells me that Carvana going up in North Fort Worth is never going to finish...
    Cox is huge in the used car market. Not selling cars directly to consumers but if you do any shopping through kbb, autotrader, dealer.com or half a dozen other sites they're involved. They also own Manheim who runs most of the lease return centers and wholesale auctions around the country. Source: over 1 year ago
View more

What are some alternatives?

When comparing Intercom and Dealer.com, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AutoDealer Plus - AutoDealer Plus is an all-in-one car dealer management software solution with a set of sales tools and integrated F&I products to manage your operations.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mathnary DMS - Automobile Dealership Management and Car Dealer

Drift - A messaging app that helps you grow your business.

Dealertrack - Dealertrack provides digital solutions for automotive retail.