Software Alternatives, Accelerators & Startups

Intercom VS Firebase Authentication

Compare Intercom VS Firebase Authentication and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Firebase Authentication logo Firebase Authentication

Application and Data, Application Utilities, and User Management and Authentication
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Firebase Authentication Landing page
    Landing page //
    2023-08-19

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Firebase Authentication videos

No Firebase Authentication videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Intercom and Firebase Authentication)
Customer Support
100 100%
0% 0
Identity And Access Management
CRM
100 100%
0% 0
Identity Provider
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Firebase Authentication

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Firebase Authentication Reviews

Textverified Alternatives – Nonvoipusapp.com & 6 more
Firebase Authentication, a part of Google’s Firebase platform, provides a comprehensive suite of authentication services, including phone number verification. It allows developers to add seamless authentication and verification processes to their applications, enhancing both security and user experience. Firebase’s integration with other Google services can be advantageous...

Social recommendations and mentions

Based on our record, Firebase Authentication should be more popular than Intercom. It has been mentiond 48 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

Firebase Authentication mentions (48)

  • How to Add Firebase Authentication To Your NodeJS App
    In this tutorial, we'll explore Firebase Authentication and walk you through the step-by-step process of securing Node.js apps by integrating Firebase authentication providers. - Source: dev.to / 2 months ago
  • Request Level Authentication and Authorization with Istio and Keycloak
    Firebase Auth: Firebase Auth is another popular authentication service provider that allows you to add authentication and authorization to your application. Firebase allows you to add sign-in methods such as identity providers including Google, Facebook, email and password, and phone number. - Source: dev.to / 12 months ago
  • FERNtastic Web Development: A Starter's Walkthrough of the FERN Stack
    Firebase has a whole range of features, but in this walk-through, we’re specifically going to be focusing on Firebase Realtime Database and Firebase Authentication. - Source: dev.to / about 1 year ago
  • What is the proper way to build oauth2 into a google cloud function
    If System A is operated by a user in realtime, I would lean toward using strong user or app identity (Firebase Authentication, Firebase App Check or Identity-Aware Proxy). But that would mean major modifications to System A, and you described it as a "closed system" so maybe that's not possible? Source: about 1 year ago
  • IAP and Cloud Run
    You can use Firebase Authentication which will enable your frontend to pass a token to the backend that you can then validate. Source: over 1 year ago
View more

What are some alternatives?

When comparing Intercom and Firebase Authentication, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Auth0 - Auth0 is a program for people to get authentication and authorization services for their own business use.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Amazon Cognito - Amazon Cognito lets you add user sign-up, sign-in, and access control to your web and mobile apps quickly and easily. It scales to millions of users and supports sign-in with social identity providers and enterprise identity providers via SAML 2.0.

Drift - A messaging app that helps you grow your business.

Spring Security - The Spring portfolio has many projects, including Spring Framework, Spring IO Platform, Spring Cloud, Spring Boot, Spring Data, Spring Security...