Software Alternatives, Accelerators & Startups

Intercom VS Grails

Compare Intercom VS Grails and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Grails logo Grails

An Open Source, full stack, web application framework for the JVM
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Grails Landing page
    Landing page //
    2021-10-17

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Grails videos

BUYING MY SNEAKER GRAILS ON STOCKX!

More videos:

  • Review - TOP 5 SNEAKER GRAILS
  • Review - Top 5 Grails with Superpower Review | Berkfamily54comics

Category Popularity

0-100% (relative to Intercom and Grails)
Customer Support
100 100%
0% 0
Developer Tools
0 0%
100% 100
CRM
100 100%
0% 0
Web Frameworks
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Grails

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Grails Reviews

17 Popular Java Frameworks for 2023: Pros, cons, and more
Although you have to write your code in Groovy, Grails works well with other Java-related technologies such as the Java Development Kit, Jakarta EE containers, Hibernate, and Spring. Under the hood, Grails is built on top of Spring Boot to make use of its productivity-friendly features like dependency injection. With Grails, you can achieve the same results with much less...
Source: raygun.com
10 Best Java Frameworks You Should Know
Grails is a web application framework developed using Apache Groovy Language. It is a Framework that follows the coding by convention method which provides a Standalone environment. Also, it supports instance development with no configuration required.

Social recommendations and mentions

Intercom might be a bit more popular than Grails. We know about 6 links to it since March 2021 and only 5 links to Grails. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

Grails mentions (5)

  • RIFE2 web framework under development
    And frameworks like Grails build conventions and helpers on top of Spring. Source: over 1 year ago
  • Web app in Java with Template Engine
    I don't have any direct experience and am only suggesting it because you mentioned RoR...But Grails (https://grails.org/) is basically the JVM version of RoR (Groovy on Rails -> Grails). Source: over 1 year ago
  • Libraries other than Spring Boot for creating web APIs
    Grails - Spring under the hood. Much less boilerplate. Opinionated, which helps keep things consistent. Uses Spring-Security plugin for authentication. Source: about 2 years ago
  • "get-it-done" MVC web framework like Django in Java?
    Also, Grails, which a Rails like framework build on Groovy, a JVM scripting language. Source: almost 3 years ago
  • How to Build Java Applications Today: April 5, 2021
    Any JVM language to the rescue here? There’s one, but it’s not the one you’re thinking about. In a sign that this index may not accurately reflect our project reality, Groovy saw a meteoric rise of 0.86% to 1.04% last year! That was good for place 17. Yep, Groovy! Are people writing Gradle plugins in Groovy? Or is Grails having a resurgence? I’m as baffled as you are. - Source: dev.to / about 3 years ago

What are some alternatives?

When comparing Intercom and Grails, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Ruby on Rails - Ruby on Rails is an open source full-stack web application framework for the Ruby programming...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Django - The Web framework for perfectionists with deadlines

Drift - A messaging app that helps you grow your business.

Meteor - Meteor is a set of new technologies for building top-quality web apps in a fraction of the time.