Software Alternatives, Accelerators & Startups

Intercom VS HERE WeGo

Compare Intercom VS HERE WeGo and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HERE WeGo logo HERE WeGo

HERE WeGo - Maps - Routes - Directions - All ways from A to B in one
  • Intercom Landing page
    Landing page //
    2023-07-05
  • HERE WeGo Landing page
    Landing page //
    2023-05-03

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

HERE WeGo videos

HERE WeGo vs Google Maps - On Road Comparison

More videos:

  • Review - HERE WeGo vs Waze - Two Maps on the Road

Category Popularity

0-100% (relative to Intercom and HERE WeGo)
Customer Support
100 100%
0% 0
Maps
0 0%
100% 100
CRM
100 100%
0% 0
Web Mapping
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and HERE WeGo

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

HERE WeGo Reviews

7 Alternatives to Google Maps for Navigation
Say it in the voice of Super Mario! HERE WeGo Maps is an innovative mapping service that helps you find your way around. But it’s mostly known for its excellent navigation and route suggestions. With turn-by-turn voice navigation, it’s also one of the best for its built-in public transportation routing.
Going Beyond: The Best Alternatives to Google Maps in 2024
However, Here WeGo is not limited to the automotive industry, as millions of users prefer the map for its simple interface. Currently available in more than 200 countries, Here WeGo maps offer essential functions such as web mapping interface like navigation, allowing detailed routing from your location to the place you plan to visit.
Source: stratoflow.com
18 Top Google Places API Alternatives for Points of Interest Data in 2022
The HERE Geocoding and Search API allows you to build applications where users can search for addresses and points of interest from the HERE map.
Source: traveltime.com
Top 15 Google Maps Alternatives (2024 Edition)
Here WeGo is an alternative to Google Maps, offering essential features and detailed routes. It displays construction sites, police availability, and updated transport details.
9 Google Maps Alternatives to Use in 2022
Formerly known as Here Maps, Here WeGo is a part of the in-car GPS navigation systems of the big automobile companies like Mercedes-Benz, Audi, and BMW. Here WeGo is not just confined to the automobile industry; millions of customers prefer the map owing to its straightforward interface. Present in over 200 countries, Here WeGo maps have basic features such as navigation and...
Source: geekflare.com

Social recommendations and mentions

Based on our record, HERE WeGo should be more popular than Intercom. It has been mentiond 30 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

HERE WeGo mentions (30)

  • I want Google maps to work for Cyprus buses, who do I contact?
    As an option you can use Here WeGo - https://wego.here.com (mobile app is also available), they have bus routes with schedules and even show when it's delayed (if the bus is equipped with such system, at least in Limassol older buses do not have it). Source: 12 months ago
  • wego.here.com can't be autofilled
    To repro: - https://wego.here.com, - click on left hand side menu, - use login item from the top of the menu. Source: about 1 year ago
  • Where can I buy paper road maps in Dublin?
    Also, have a look at https://wego.here.com I use it all the time. Source: over 1 year ago
  • Navigation!
    Agreed, but you are going to get feedback from a lot of folks who apparently really like it. The native navigation comes from a system called HERE and they have deals with a large number of vehicle OEMs. For my situation the native maps are abysmal. The POI database is sparsely populated for my area of the country and it rarely identifies the correct destination unless I enter the specific street address. Worse,... Source: over 1 year ago
  • Navigation - alternative to Google Maps ?
    I'm using European-based maps. Not ideal but better. Here we go (wego.here.com) is really great. viamichelin.fr is also quite good (but not as good). Source: over 1 year ago
View more

What are some alternatives?

When comparing Intercom and HERE WeGo, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Maps - Find local businesses, view maps and get driving directions in Google Maps.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OsmAnd - Global mobile map viewing and navigation for online and offline OSM maps

Drift - A messaging app that helps you grow your business.

OpenStreetMap - OpenStreetMap is a map of the world, created by people like you and free to use under an open license.