Software Alternatives, Accelerators & Startups

Intercom VS JSON Web Token

Compare Intercom VS JSON Web Token and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

JSON Web Token logo JSON Web Token

JSON Web Tokens are an open, industry standard RFC 7519 method for representing claims securely between two parties.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • JSON Web Token Landing page
    Landing page //
    2023-08-19

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

JSON Web Token

Website
jwt.io
Pricing URL
-
$ Details
Release Date
-

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

JSON Web Token videos

JSON Web Tokens Suck - Randall Degges (DevNet Create 2018)

More videos:

  • Review - JSON Web Tokens with Public Key Signatures
  • Review - RFC 7519 JSON Web Token (JWT), Review

Category Popularity

0-100% (relative to Intercom and JSON Web Token)
Customer Support
100 100%
0% 0
Identity Provider
0 0%
100% 100
CRM
100 100%
0% 0
Identity And Access Management

User comments

Share your experience with using Intercom and JSON Web Token. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and JSON Web Token

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

JSON Web Token Reviews

We have no reviews of JSON Web Token yet.
Be the first one to post

Social recommendations and mentions

Based on our record, JSON Web Token seems to be a lot more popular than Intercom. While we know about 281 links to JSON Web Token, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

JSON Web Token mentions (281)

  • Low-code drag-and-drop tool for building RESTful APIs with in minutes.
    JWT: Secure transmission information between parties used by the application to validate the user authorization. This is also used to generate access-token and refresh-token for the user authorization. - Source: dev.to / 4 days ago
  • AWS IoT Core Simplified - Part 3: Custom Authorizer
    Pass a Json Web Token (access or id token from Cognito or other identity provider) as the password so the Lambda only needs to verify the token and then use what's inside (ie: the subject/user ID). - Source: dev.to / 25 days ago
  • How authentication works
    As we know jwt is basically made up of three parts viz. Header, payload and signature. Using payload I have mapped above properties to send in backend. More details about jwt can be read in the link below. Ref- https://jwt.io/. - Source: dev.to / 16 days ago
  • Is JWT Safe When Anyone Can Decode Plain Text Claims
    Yes, they can! 3 parts of the token are basically Base64url encoding, so everyone can decode easily. You can try it at jwt.io. - Source: dev.to / about 1 month ago
  • JWT vs PASETO: New Era of Token-Based Authentication
    Among various token-based approaches, JSON Web Token (JWT) has gained widespread popularity because of its simplicity and ease of implementation. - Source: dev.to / about 2 months ago
View more

What are some alternatives?

When comparing Intercom and JSON Web Token, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Auth0 - Auth0 is a program for people to get authentication and authorization services for their own business use.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Spring Security - The Spring portfolio has many projects, including Spring Framework, Spring IO Platform, Spring Cloud, Spring Boot, Spring Data, Spring Security...

Drift - A messaging app that helps you grow your business.

Firebase Authentication - Application and Data, Application Utilities, and User Management and Authentication