Software Alternatives, Accelerators & Startups

Intercom VS neptune.ai

Compare Intercom VS neptune.ai and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

neptune.ai logo neptune.ai

Neptune brings organization and collaboration to data science projects. All the experiement-related objects are backed-up and organized ready to be analyzed and shared with others. Works with all common technologies and integrates with other tools.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • neptune.ai Landing page
    Landing page //
    2023-08-24

Track and version your notebooks Log all your notebooks directly from Jupyter or Jupyter Lab. All you need is to install a Jupyter extension.

Manage your experimentation process Neptune tracks your work with virtually no interference to the way you like to do it. Decide what is relevant to your project and start tracking: - Metrics - Hyperparameters - Data versions - Model files - Images - Source code

Integrate with your workflow easily Neptune is a lightweight extension to your current workflow. Works with all common technologies in data science domain and integrates with other tools. It will take you 5 minutes to get started.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

neptune.ai

Website
neptune.ai
$ Details
freemium
Platforms
Python
Release Date
2018 April
Startup details
Country
Poland
State
Mazowieckie
City
Warsaw
Founder(s)
Piotr Niedzwiedz
Employees
10 - 19

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

neptune.ai videos

Machine Learning Experiment Management with Neptune.ai - How to start

Category Popularity

0-100% (relative to Intercom and neptune.ai)
Customer Support
100 100%
0% 0
Data Science And Machine Learning
CRM
100 100%
0% 0
Data Science Notebooks
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and neptune.ai

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

neptune.ai Reviews

  1. Easy to use, not overdone, good for model management and collab

    Only negative is I didn't see it integrated with Azure, does with Google, AWS and one more. Looks real nice, and pretty powerful and plenty useful features for a data science group

Social recommendations and mentions

Based on our record, neptune.ai should be more popular than Intercom. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

neptune.ai mentions (23)

  • A step-by-step guide to building an MLOps pipeline
    Experiment tracking tools like MLflow, Weights and Biases, and Neptune.ai provide a pipeline that automatically tracks meta-data and artifacts generated from each experiment you run. Although they have varying features and functionalities, experiment tracking tools provide a systematic structure that handles the iterative model development approach. - Source: dev.to / 25 days ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Neptune.ai - Log, store, display, organize, compare, and query all your MLOps metadata. Free for individuals: 1 member, 100 GB of metadata storage, 200h of monitoring/month. - Source: dev.to / 5 months ago
  • Show HN: A gallery of dev tool marketing examples
    Hi I am Jakub. I run marketing at a dev tool startup https://neptune.ai/ and I share learnings on dev tool marketing on my blog https://www.developermarkepear.com/. Whenever I'd start a new marketing project I found myself going over a list of 20+ companies I knew could have done something well to “copy-paste” their approach as a baseline (think Tailscale, DigitalOCean, Vercel, Algolia, CircleCi, Supabase,... - Source: Hacker News / 9 months ago
  • How to structure/manage a machine learning experiment? (medical imaging)
    There are a lot of tools out there for experiment tracking (eg neptune.ai), but I'm really not sure whether that sort of thing is over the top for what I need to do. Source: 10 months ago
  • How to grow a developer blog to 3M annual visitors? with Jakub Czakon (Neptune.ai)
    Welcome to another episode of The Developer-led Podcast, where we dive into the strategies modern companies use to build and grow their developer tools. In this exciting episode, we're joined by Jakub Czakon, the CMO at Neptune.ai, a startup that assists developers in efficiently managing their machine-learning model data. Jakub is renowned not only for his role at Neptune.ai but also for his developer marketing... - Source: dev.to / 10 months ago
View more

What are some alternatives?

When comparing Intercom and neptune.ai, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Algorithmia - Algorithmia makes applications smarter, by building a community around algorithm development, where state of the art algorithms are always live and accessible to anyone.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Comet.ml - Comet lets you track code, experiments, and results on ML projects. It’s fast, simple, and free for open source projects.

Drift - A messaging app that helps you grow your business.

Weights & Biases - Developer tools for deep learning research