Software Alternatives, Accelerators & Startups

Intercom VS Scribd

Compare Intercom VS Scribd and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Scribd logo Scribd

Unlimited books, audiobooks & comics. Unparalleled discovery. Any device. $8.99/month
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Scribd Landing page
    Landing page //
    2023-10-16

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Scribd videos

Is Scribd Worth It?

More videos:

  • Review - Scribd Review
  • Review - Audible vs Kindle Unlimited vs Scribd Review (and why I switched)

Category Popularity

0-100% (relative to Intercom and Scribd)
Customer Support
100 100%
0% 0
Digital Publishing
0 0%
100% 100
CRM
100 100%
0% 0
eBook Reader
0 0%
100% 100

User comments

Share your experience with using Intercom and Scribd. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Scribd

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Scribd Reviews

10 of the Best Ebook Readers for Windows, macOS, and Mobile
The reader itself is gorgeous to use and is available on iOS and Android. It’s a bright and modern app that includes a host of options to help you read content from the community. It’s not as in depth with regards to features as other solutions, but like Scribd, the experience trumps all.
Top 25 SlideShare Alternatives To Create & Share Online Presentations
With over 80million monthly active readers Scribd is the world’s most popular open platform for publishing and sharing documents of all types. You can upload your academic or business presentations to Scribd for free and share with anyone. Yes, you can embed your Scribd documents on your own website too.
Source: slidehelper.com
17 Powerful Issuu Alternatives Nobody Told You About (1 BIG winner)
When looking at the costs, Scribd is cheaper, so for anyone publishing a paid for magazine, it could be a consideration. However, the possibility to share isn’t there, and you can’t embed your publications on your website, although it is quite straightforward to load to services like Behance. But, if you are looking for something with an Issuu like PDF viewer, Scribd is not...

Social recommendations and mentions

Based on our record, Scribd should be more popular than Intercom. It has been mentiond 54 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

Scribd mentions (54)

  • “Manitoba Affidavit” 1870
    If you go to https://scribd.com and enter search term Lawrence Barkwell + Métis and change results to documents/articles, all of his 2,000+ research papers are there. He was the historian for the Louis Riel Institute and Gabriel Dumont Institute for over 20 years. Source: 7 months ago
  • Complete plans for a 2-storey residential Building
    Look on scribd.com. They have several plan sets for residential structural buildings. Source: 8 months ago
  • whats your opinion on elvis as an actor?
    Jerry Schilling speaks to this in his book, "Me and a Guy Named Elvis." Highly recommend this audiobook available for free on a trial basis at scribd.com. Source: about 1 year ago
  • whats your opinion on elvis as an actor?
    There are several Elvis ebooks and audiobooks you can access for free with a 30-day trial at scribd.com. Registration requires a credit card but you can cancel before the first payment. Source: about 1 year ago
  • f*cking scribd amex offers
    Get a $6 statement credit by using your enrolled eligible Card to make a single purchase of $11.99 or more online at scribd.com by 10/31/2023. Limit of 5 statement credits (total of $30). See terms. Source: about 1 year ago
View more

What are some alternatives?

When comparing Intercom and Scribd, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Issuu - Issuu is the leading digital publishing platform delivering exceptional reading experiences of magazines, catalogs, and newspapers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Amazon Kindle - Amazon Kindle software lets you read ebooks on your Kindle, iPhone, iPad, PC, Mac, BlackBerry, and...

Drift - A messaging app that helps you grow your business.

Google Play Books - Google Play Books lets you search, preview, and buy millions of books using Google Book Search.