Software Alternatives, Accelerators & Startups

Intercom VS Twine

Compare Intercom VS Twine and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Twine logo Twine

Twine is an open-source tool for telling interactive, nonlinear stories.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Twine Landing page
    Landing page //
    2021-07-31

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Twine videos

Interactive Storytelling - Intro to Twine

More videos:

  • Review - Good income part time job | Work from home | twine.fm | paypal | पार्ट टाइम जॉब |
  • Tutorial - How To Earn Income With Creative Projects Online | Twine

Category Popularity

0-100% (relative to Intercom and Twine)
Customer Support
100 100%
0% 0
Visual Novel Engine
0 0%
100% 100
CRM
100 100%
0% 0
IDE
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Twine

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Twine Reviews

The 10 Best Alternatives to Upwork
If you’re looking for freelancers, Twine is a good place to start – it’s a marketplace with more than half a million freelance members! Twine helps businesses to link up with experts in all sorts of fields. It’s used and trusted by big companies and fresh startups alike. And with its easy-to-use platform and tons of talented professionals, Twine makes finding top-notch...
Source: www.twine.net
UPWORK ALTERNATIVES: THE 10 BEST PLATFORMS FOR FINDING FREELANCERS
This portfolio serves as a visual representation of their capabilities, helping freelancers attract clients and demonstrate their creative abilities effectively. Freelancers can leverage Twine to connect with clients, collaborate on projects, and demonstrate their creative skills and expertise.
Source: medium.com
Trending 10 BEST Video Game Design & Development Software 2021
Twine is an open-source program that allows you to create non-linear and highly interactive text-based games. This intuitive, free Game Making Software requires no coding experience. If you have the proficiency, you can include JavaScript, CSS, Images, Conditional logic, and Variables.

Social recommendations and mentions

Based on our record, Twine seems to be a lot more popular than Intercom. While we know about 276 links to Twine, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

Twine mentions (276)

  • Ask HN: Modern Day Equivalent to HyperCard?
    I think you and your kid would have fun designing a Choose Your Own Adventure game in Twine. https://twinery.org/ FWIW, there are a bunch of simple modern GUI builders, including GUI builders for the web, but none of them are popular, due to the sweet spot of supply and demand that Hypercard hit. When Hypercard launched, it came with every Mac, it was free, and there was nothing else like it available on... - Source: Hacker News / 2 months ago
  • About Text based games,basically
    There's ChoiceScript by Choice Of Games. It's more along the lines of Choose Your Own Adventure. If you're hoping to make something with a fair amount of random events, you might want to check out Twine. Source: 7 months ago
  • tobyFoxIsWild
    You use something like https://twinery.org/ for creating the dialogues, and then write abstract code to handle that. Source: 7 months ago
  • Text adventure ported to social media
    The Twine website links to a few, along with thousands at IFDB; https://ifdb.org/search?searchbar=system%3Atwine And itch: https://itch.io/games/tag-twine See the Twinery for more, including the spec: https://twinery.org/. - Source: Hacker News / 8 months ago
  • Teacher obsessed with creating maps
    The story is from my own mind, of course. I will maybe use Twine to help me with all the possible way to go, not sure yet. Source: 9 months ago
View more

What are some alternatives?

When comparing Intercom and Twine, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Ink by Inkle - ink is a popular open source scripting language for branching stories, designed for writers

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

RenPy - Ren'Py is a free and cross-platform visual novel engine that helps you use words, pictures, and...

Drift - A messaging app that helps you grow your business.

Quest - Quest lets you create sophisticated text-based games, without having to program.