Intercom Reviews

1. Eleanor Bennett

   | Digital Marketing Specialist at Logit.io | about 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

WebPagetest Reviews

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago

WebPagetest mentions (51)

• A PageSpeed insight report, but for every page in your domain

  Trust neither. The most optimal option I've found is webpagetest.org Its been quite handy lately. This tool does look interesting. Source: about 1 year ago

• How are you all accurately checking your website load time? Not sure PageSpeedInsights is very helpful.

  Webpagetest.org is another. Pagespeedinsights and lighthouse are great for identifying page load issues to fix, but actual page load times will always vary between the user and your web server. Universal analytics has some page load timings but that's going away soon and nothing afaik is in GA4. I've seen an example of building a page load timer in tag manager and dumping the results into an event. Source: about 1 year ago

• Extreme confusing over Speed Index results -- webpagetest.org

  So I am working on rebuilding our company's site with a new stack. I am running tests using webpagetest.org, and I am having trouble fully understanding the speed index results as well as the film strip view. The page renders quite fast everywhere I test it. Google Lighthouse shows it in the 90s + for performance score, however when I test the page on webpagetest, I get load times of 77 seconds (NOT MS) which is... Source: over 1 year ago

• Does anyone else experience pure ecstasy when they get 100 on Lighthouse? 😩

  Webpagetest.org is great, and checking OP's site they have done an incredible job, I don't think I have ever made or seen an Ecom site this slick. Super clean waterfall view. Source: over 1 year ago

• Performance scores for Google Lighthouse/Insights seem to be very inaccurate

  Thanks for the recommendation regarding webpagetest.org, another user made a similar recommendation so I will check it out. Source: over 1 year ago