Software Alternatives, Accelerators & Startups

Intercom VS GTmetrix

Compare Intercom VS GTmetrix and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

GTmetrix logo GTmetrix

GTmetrix is a free tool that analyzes your page's speed performance. Using PageSpeed and YSlow, GTmetrix generates scores for your pages and offers actionable recommendations on how to fix them.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • GTmetrix Landing page
    Landing page //
    2023-10-18

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

GTmetrix videos

WordPress Speed Optimization - How I Got 100% GTmetrix Scores

More videos:

  • Review - A2 Hosting Review + GTmetrix Speed Test - 2020
  • Review - Another WordPress Page Builder Bites The Dust & Why Most Reporting Tools Like GTMetrix SUCK

Category Popularity

0-100% (relative to Intercom and GTmetrix)
Customer Support
100 100%
0% 0
Website Monitoring
0 0%
100% 100
CRM
100 100%
0% 0
Performance Monitoring
0 0%
100% 100

User comments

Share your experience with using Intercom and GTmetrix. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and GTmetrix

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

GTmetrix Reviews

  1. A Reliable Tool for Page Speed Analysis

    GTmetrix is a free tool that offers a comprehensive analysis of your page's speed performance. Using PageSpeed and YSlow, GTmetrix generates scores for your pages and provides actionable recommendations on how to improve them. As a user of GTmetrix, I can say that it is a reliable tool for identifying and fixing issues that may be affecting the loading speed of your website.

    🏁 Competitors: Pingdom
    👍 Pros:    Detailed|Free|Additional features
    👎 Cons:    Not accurate|Free plan with limited options

Social recommendations and mentions

Based on our record, GTmetrix seems to be a lot more popular than Intercom. While we know about 138 links to GTmetrix, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
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GTmetrix mentions (138)

  • How We Went from 46 to 99 Performance Score to Improve Our Website Speed
    GMetrics, a tool that shows website loading behavior, helped us identify resources from external domains that caused the longest connection times. In purple, you see the time it took for a Domain Name Server to receive the request for a domain name's IP address, and in light green, you see server connection time. They took too long, so we accelerated them by reducing server connection time. - Source: dev.to / 13 days ago
  • How to improve page load speed and response times: A comprehensive guide
    These tools provide comprehensive insights into frontend performance, user experience, and potential bottlenecks. They measure performance metrics like response times, PLT, FCP, and LCP. Popular performance speed testing tools include Google PageSpeed Insights, WebPageTest, GTmetrix, Pingdom, and Google Lighthouse. They help point out areas of poor performance and send out alerts if response times get too slow. - Source: dev.to / 4 months ago
  • Optimizing Images for Developer Blogs
    GTmetrix: is a tool that helps identify the reasons behind slow loading times. - Source: dev.to / 4 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Gtmetrix.com — Reports and thorough recommendations to optimize websites. - Source: dev.to / 5 months ago
  • Let’s talk about your site’s performance - FREE e-book included
    First things first - understand if your site has speed issues. Tools like GTmetrix and Pingdom can help assess your site's performance. With our Speed Optimizer Plugin you never have to leave your site’s backend, we made a convenient integrated speed test to easily check the optimization level of your site in over 20 different areas. Source: 7 months ago
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What are some alternatives?

When comparing Intercom and GTmetrix, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PageSpeed Insights - PageSpeed is addon for ...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WebPagetest - Run a free website speed test from multiple locations around the globe using real browsers...

Drift - A messaging app that helps you grow your business.

Website Speed Test by Pingdom - Pingdom is a website performance monitoring software.