Internet Download Manager Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Internet Download Manager mentions (10)

• How do you get a video from 123moviesfree

  Try https://internetdownloadmanager.com/ you can download anything with this software. (Audio/Video/PDF). Source: 12 months ago

• Where can I download idm full version?

  You can download the Free version of IDM [30-days trial] from their official website. Source: over 1 year ago

• You can download "Back to the Garden" ...

  Or basically any other video on the Internet with internetdownloadmanager.com . I've been using it for a couple years, it's really great, and I also used it to download the entire series of Louie after purchasing it for $30 (so I could transfer the downloads to a hard drive and watch it free for the rest of my life as long as computers still exist.) You can get a free trial. Or buy it for just $12 per year. Source: over 1 year ago

• Cloudflare DOH making a lot of problems recently

  Cloudflare DOH unable to resolve internetdownloadmanager.com. It's returning localhost 127.0.0.1. Its happening not only in this site. Other DNS are working perfectly. Source: about 2 years ago

• Chrome on Android shows incorrect (trimmed) domain name with no visual cue

  (someone visiting http://internetdownloadmanager.com can be easily tricked into believing they opened http://tdownloadmanager.com ). - Source: Hacker News / about 3 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago