IsThereAnyDeal Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

IsThereAnyDeal mentions (1557)

• Question about the new regional pricing

  But you can try https://isthereanydeal.com/ KEY Stores since they don't do regional pricing, everything priced USD (not MENA-USD) for all countries so Key will be giftable, if there's any for that D2 DLC. Source: 7 months ago

• Can I secretly make an account for my girlfriend and buy games for her before gifting her a Steam Deck ready to play?

  Isthereanydeal doesn't include key resellers at all. I prefer them. Source: 7 months ago

• What's your current strategy to fight the high Cost of Living?

  Even if you buy "new games" you can go to /r/patientgamers and https://isthereanydeal.com/ to get good prices and recommendations. Source: 7 months ago

• Need help finding Rome 2 on a Disc.

  If you cannot find it, fabricate it: you said that a steam activation code will work so get a cd case from a game or a dvd you already own, print a cover and swap it, buy rome 2 on a retailer site (they will all give you a steam activation code) and put the code inside the case; if you also want a prop cd then same story: find an empty cd, print the cd cover, cut it and glue it on the cd. Source: 7 months ago

• Where do you get the games? Everyone seems to have an immense backlog

  Years of backlogs. If you want to know where to get free games check this out: https://isthereanydeal.com/. Source: 7 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago