Software Alternatives, Accelerators & Startups
Register | Login
ITD

ITDB VS Jira Service Desk

Compare ITDB VS Jira Service Desk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ITDB logo ITDB

ITDB is a web based asset inventory management tool used to store information about assets found in...

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • ITDB Landing page
    Landing page //
    2019-02-18
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

ITDB videos

+ Add

iTunes Library - Extras.ITDB File is Locked on MAC Fix

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to ITDB and Jira Service Desk)

ITDB

Jira Service Desk

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Product Deployment
100 100%
Product Deployment
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using ITDB and Jira Service Desk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare ITDB and Jira Service Desk

ITDB Reviews

Top 10 Free It Asset Management Software
ITDB is a web based asset inventory management tool used to store information about assets found in office environments, with a focus -but not lmited to- IT assets. It is not or targets for ITIL/CMDB compliance (yet), but it has served me for years and hopefully it will do the same for you 🙂
Source: cloudsmallbusinessservice.com

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing ITDB and Jira Service Desk, you can also consider the following products

RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

DCImanager - DCImanager is a platform for managing physical equipment. Connect any physical equipment to a single platform. Use the platform to manage your servers, switches, PDU as well as physical and virtual networks.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Opendcim - a free, web based Data Center Infrastructure Management application.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Loading...