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Jira Service Desk VS AfterShip

Compare Jira Service Desk VS AfterShip and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

AfterShip logo AfterShip

AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • AfterShip Landing page
    Landing page //
    2023-05-19

AfterShip is an automated tracking solution and API for eCommerce Support tracking 538 international couriers worldwide

Jira Service Desk

Website
atlassian.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

AfterShip

Website
aftership.com
Pricing URL
Official AfterShip Pricing
$ Details
freemium
Platforms
REST API Shopify Magento
Release Date
2012 February
Startup details
Country
Hong Kong
State
New Territories
City
Tsuen Wan
Founder(s)
Andrew Chan
Employees
250 - 499
Edit details

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

AfterShip videos

+ Add

Aftership Tracking Shopify App Honest Review

More videos:

  • Review - Aftership vs Shopify Shipment Tracking & Notify App
  • Review - AfterShip - How it works?

Category Popularity

0-100% (relative to Jira Service Desk and AfterShip)

Jira Service Desk

AfterShip

Help Desk
100 100%
Help Desk
0% 0
Shipping and Tracking
0 0%
Shipping and Tracking
100% 100
Project Management
100 100%
Project Management
0% 0
eCommerce
0 0%
eCommerce
100% 100

User comments

Share your experience with using Jira Service Desk and AfterShip. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and AfterShip

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

AfterShip Reviews

We have no reviews of AfterShip yet.
Be the first one to post

Social recommendations and mentions

Based on our record, AfterShip seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

AfterShip mentions (4)

  • 6 days with no updates, did the plane fkin crash???
    Use getcircuit.com or aftership.com instead, they update faster and first before pandabuy. Source: about 1 year ago
  • Shipped 1 week ago and still have not got any new updates
    Try using: aftership.com or epost.go.kr: mine was in that same position and still is on pandabuy app! But when I went epost.go.kr I was able to get an update! I shipped the same date and almost time that your photo shows. Hope this helps! Source: about 1 year ago
  • USPS-Heathrow
    I'd also recommend using your own mail service's website or something like aftership.com because somehow they have better updates than Royal Mail for a lot of packages. Source: over 1 year ago
  • 4PX or a USPS problem
    I used 4PX (because I didn't understand how the DHL shipping worked) and wound up getting it within 2-1/2 weeks. If you have the 4PX tracking number you can check status on aftership.com. At some point it is turned over to USPS and you should be able to get the USPS tracking number and check on delivery status on USPS.com. Source: almost 3 years ago

What are some alternatives?

When comparing Jira Service Desk and AfterShip, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Cabubble - Taxi and minicab quotes for London, Birmingham, Manchester and throughout the UK. Book a licensed taxi or minicab online via website or mobile app.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Digital Waybill - Digital Waybill is an online delivery ordering courier software solution that provides features & functions to help manage online ordering, GPS tracking and more.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

17track - All-in-one package tracking

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