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Jira Service Desk VS Arcserve UDP

Compare Jira Service Desk VS Arcserve UDP and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Arcserve UDP logo Arcserve UDP

Arcserve UDP is data backup & recovery software that deals with unified data protection solutions, making you protect your computer system by creating data stores on the recovery point server.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Arcserve UDP Landing page
    Landing page //
    2023-08-24

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Arcserve UDP videos

+ Add

Arcserve UDP Technical Overview

More videos:

  • Review - Arcserve UDP Technical Overview
  • Demo - Arcserve UDP: Technical Demo

Category Popularity

0-100% (relative to Jira Service Desk and Arcserve UDP)

Jira Service Desk

Arcserve UDP

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Project Management
100 100%
Project Management
0% 0
Backup & Sync
0 0%
Backup & Sync
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Arcserve UDP

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Arcserve UDP Reviews

15 Best Acronis Alternatives 2022
Arcserve UDP is another great alternative to Acronis with an efficient data protection and recovery disaster solution, functioning on software, hardware, and hybrid cloud platforms.
Source: rigorousthemes.com

What are some alternatives?

When comparing Jira Service Desk and Arcserve UDP, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Code42 - Code42 is a SaaS solution for enterprises that secures all user data on one secure platform, leaving you and your business secure in the knowledge that both your employee's and customer's data is protected. Read more about Code42.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SolarWinds Backup - Modern server backup software

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Druva inSync - Your device may be lost, but your data isn’t with Druva inSync™ Integrated backup, eDiscovery and compliance monitoring.

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