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Jira Service Desk VS Grafana

Compare Jira Service Desk VS Grafana and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Grafana logo Grafana

Data visualization & Monitoring with support for Graphite, InfluxDB, Prometheus, Elasticsearch and many more databases
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Grafana Landing page
    Landing page //
    2023-10-21

Jira Service Desk

Website
atlassian.com
$ Details
-
Release Date
-
Edit details

Grafana

Website
grafana.com
$ Details
Release Date
2014 January
Startup details
Country
United States
State
New York
City
New York
Founder(s)
Anthony Woods
Employees
100 - 249
Edit details

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Grafana videos

+ Add

Grafana vs Kibana | Beautiful data graphs and log analysis systems

More videos:

  • Review - Business Dashboards with Grafana and MySQL
  • Review - Grafana Labs 2019 Year in Review

Category Popularity

0-100% (relative to Jira Service Desk and Grafana)

Jira Service Desk

Grafana

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Project Management
100 100%
Project Management
0% 0
Data Dashboard
0 0%
Data Dashboard
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Grafana

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Grafana Reviews

Top 10 Grafana Alternatives in 2024
Middleware is one such Grafana alternative that offers robust data monitoring and visualization capabilities at affordable prices. Though it’s commercial, unlike Grafana, its rich feature set ensures accommodating your present and future business needs.
Source: middleware.io
Top 11 Grafana Alternatives & Competitors [2024]
Are you looking for Grafana alternatives? Then you have come to the right place. Grafana started as a data visualization tool. It slowly evolved into a tool that can take data from multiple data sources for visualization. For observability, Grafana offers the LGTM stack (Loki for logs, Grafana for visualization, Tempo for traces, and Mimir for metrics). You need to configure...
Source: signoz.io
10 Best Grafana Alternatives [2023 Comparison]
For this reason, many have set out in search of Grafana alternatives. Since you’ve landed yourself here, I’m guessing that you’re one of those people. Fear not! We’ve put together a comprehensive list of the 10 best Grafana alternatives out there today.
Source: sematext.com
Top 10 Tableau Open Source Alternatives: A Comprehensive List
When it comes to visualization, Grafana is a great tool for visualizing time series data with support for various databases including Prometheus, InfluxDB, and Graphite. It is also compatible with relational databases such as MySQL and Microsoft SQL Server. While Tableau can do the same thing, Grafana’s open-source status allows the users to add additional data sources and...
Source: hevodata.com
13 tools to use for DevSecOps automation
🔓Grafana is a multi-platform open source analytics and interactive visualization web application that provides charts, graphs, and alerts for the web when connected to supported data sources. Use the Grafana node to manage your dashboards, teams, and users.
Source: n8n.io

Social recommendations and mentions

Based on our record, Grafana seems to be more popular. It has been mentiond 201 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

Grafana mentions (201)

  • Observability with Grafana and Eyer
    However, the raw data from Eyer might be difficult for non-technical individuals or teams to understand. This is where Grafana comes in. As a powerful visualization tool, Grafana transforms this data into clear and insightful dashboards, making it accessible to everyone who needs it. - Source: dev.to / 8 days ago
  • Best Practices for Building Microservices with NestJS
    Implement health checks and monitoring to ensure the availability and performance of your microservices. Use tools like Prometheus, Grafana, or NestJS built-in health checks. - Source: dev.to / 24 days ago
  • Using Cloud Monitoring to Monitor IRIS-Based Applications Deployed in GKE
    In this article, we’ll look at one of the ways to monitor the InterSystems IRIS data platform (IRIS) deployed in the Google Kubernetes Engine (GKE). The GKE integrates easily with Cloud Monitoring, simplifying our task. As a bonus, the article shows how to display metrics from Cloud Monitoring in Grafana. - Source: dev.to / about 1 month ago
  • Kubernetes for Beginners
    Kubernetes Documentation: https://kubernetes.io/docs/home/ Kubernetes Tutorials: https://kubernetes.io/docs/tutorials/ Kubernetes Community: https://kubernetes.io/community/ Prometheus: https://prometheus.io/ Grafana: https://grafana.com/ Elasticsearch: https://www.elastic.co/elasticsearch/ Kibana: https://www.elastic.co/kibana Helm: https://helm.sh/ Prometheus Helm Chart:... - Source: dev.to / about 1 month ago
  • Docker Log Observability: Analyzing Container Logs in HashiCorp Nomad with Vector, Loki, and Grafana
    Monitoring application logs is a crucial aspect of the software development and deployment lifecycle. In this post, we'll delve into the process of observing logs generated by Docker container applications operating within HashiCorp Nomad. With the aid of Grafana, Vector, and Loki, we'll explore effective strategies for log analysis and visualization, enhancing visibility and troubleshooting capabilities within... - Source: dev.to / 4 months ago
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What are some alternatives?

When comparing Jira Service Desk and Grafana, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Prometheus - An open-source systems monitoring and alerting toolkit.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

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