Software Alternatives, Accelerators & Startups
Register | Login

Jira Service Desk VS IncidentHub

Compare Jira Service Desk VS IncidentHub and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

IncidentHub logo IncidentHub

Monitor all your cloud and SaaS services in one place before incidents impact your applications.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • IncidentHub Dashboard
    Dashboard //
    2024-05-12
  • IncidentHub Notifications
    Notifications //
    2024-05-12
  • IncidentHub Landing
    Landing //
    2024-05-12
  • IncidentHub Setup - notifications
    Setup - notifications //
    2024-05-12
  • IncidentHub Setup - services
    Setup - services //
    2024-05-12

Jira Service Desk features and specs

No features have been listed yet.

IncidentHub features and specs

  • Monitor all major cloud services: Supports all major cloud/SaaS services.
  • Receive notifications on your channel of choice: Choose your channel and receive notifications.

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

IncidentHub videos

+ Add

How to set up services and channels on IncidentHub

Category Popularity

0-100% (relative to Jira Service Desk and IncidentHub)

Jira Service Desk

IncidentHub

Help Desk
100 100%
Help Desk
0% 0
Developer Tools
0 0%
Developer Tools
100% 100
Project Management
100 100%
Project Management
0% 0
DevOps Tools
0 0%
DevOps Tools
100% 100

Questions and Answers

As answered by people managing Jira Service Desk and IncidentHub.

Why should a person choose your product over its competitors?

IncidentHub's answer:

Its simplicity.

What makes your product unique?

IncidentHub's answer:

It's simple to setup - 2 steps maximum.

How would you describe your primary audience?

IncidentHub's answer:

Small engineering teams that need a hassle-free notification system for monitoring their third-party cloud/SaaS services.

What's the story behind your product?

IncidentHub's answer:

It's a solo project I've launched.

User comments

Share your experience with using Jira Service Desk and IncidentHub. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and IncidentHub

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

IncidentHub Reviews

We have no reviews of IncidentHub yet.
Be the first one to post

What are some alternatives?

When comparing Jira Service Desk and IncidentHub, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

StatusGator - Monitor all your hosted applications, vendors, and websites, and keep your team informed of outages. StatusGator is the world's premier status aggregator, status page, and website monitoring tool.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Jobs Console - The best developer jobs you weren't looking for

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CronRocket - Manage your background jobs in the cloud

Loading...