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Jira Service Desk VS ITDB

Compare Jira Service Desk VS ITDB and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

ITDB logo ITDB

ITDB is a web based asset inventory management tool used to store information about assets found in...
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • ITDB Landing page
    Landing page //
    2019-02-18

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

ITDB videos

+ Add

iTunes Library - Extras.ITDB File is Locked on MAC Fix

Category Popularity

0-100% (relative to Jira Service Desk and ITDB)

Jira Service Desk

ITDB

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Project Management
100 100%
Project Management
0% 0
Product Deployment
0 0%
Product Deployment
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and ITDB

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

ITDB Reviews

Top 10 Free It Asset Management Software
ITDB is a web based asset inventory management tool used to store information about assets found in office environments, with a focus -but not lmited to- IT assets. It is not or targets for ITIL/CMDB compliance (yet), but it has served me for years and hopefully it will do the same for you 🙂
Source: cloudsmallbusinessservice.com

What are some alternatives?

When comparing Jira Service Desk and ITDB, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DCImanager - DCImanager is a platform for managing physical equipment. Connect any physical equipment to a single platform. Use the platform to manage your servers, switches, PDU as well as physical and virtual networks.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Opendcim - a free, web based Data Center Infrastructure Management application.

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