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Jira Service Desk VS Mastodon

Compare Jira Service Desk VS Mastodon and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Mastodon logo Mastodon

Mastodon is a decentralized, open source social network. This is just one part of the network, run by the main developers of the project It is not focused on any particular niche interest - everyone is welcome!
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Mastodon Landing page
    Landing page //
    2023-10-20

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Mastodon videos

+ Add

Mastodon - Emperor of Sand ALBUM REVIEW

More videos:

  • Review - MASTODON Emperor of Sand Album Review | Overkill Reviews
  • Review - A Closer Look at Mastodon, The Twitter Killer!
  • Review - Mastodon App: The Social Media Alternative to Twitter? | Tech News Briefing Podcast | WSJ
  • Review - 5 Reasons to DITCH TWITTER For Mastodon!
  • Review - No, Mastodon Will Not Replace Twitter

Category Popularity

0-100% (relative to Jira Service Desk and Mastodon)

Jira Service Desk

Mastodon

Help Desk
100 100%
Help Desk
0% 0
Social Networks
0 0%
Social Networks
100% 100
Project Management
100 100%
Project Management
0% 0
Social Network
0 0%
Social Network
100% 100

User comments

Share your experience with using Jira Service Desk and Mastodon. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Mastodon

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Mastodon Reviews

Top 12 Alternative Social Media Platform to Consider: An Overview
Imagine a Twitter fuelled by independent communities, not a tech giant. That's Mastodon. It's not one platform, but a network of servers, each with its own vibe, from artists and journalists to cat lovers and techies. You choose your server, connect across them, and post "toots" with longer text, images, and videos. Think open-source Twitter with more freedom and...
Source: www.theknowledgeacademy.com
The 10 Best Twitter Alternatives if You’re Thinking of Quitting X
However, the segmented nature of its network means it can take time to find and build your niche, and it won’t have the immediate, global reach of Twitter. Regarding features, Mastodon mirrors Twitter with timelines and @mentions, but it’s ad-free.
Source: smartblogger.com
4 Twitter alternatives for brands considering leaving Twitter in 2024
You won't find an algorithm on Mastodon. Instead, it shows users posts that the people they follow repost or comment on. This dynamic means it's really important to engage with your community and build organic reach.
Source: zapier.com
10+ Top Facebook Alternatives That Value Your Privacy in 2024
It is ad-free and the system does not track you or collect your data. Only servers that agree to the “Mastodon Server Covenant” (a commitment to integrity) are listed on the main site.
Source: smartblogger.com
If You Want to Leave Twitter Because of Elon Musk, These Are Your Options
The most obvious Twitter replacement is probably Mastodon, a decentralized series of social networking sites that are, in form and function, the most similar to Twitter. The one big difference is that instead of just one Twitter, it’s more like a network of Twitters that can interact with each other but don’t necessarily have to. It’s theoretically possible to be a part of...
Source: www.vice.com

Social recommendations and mentions

Based on our record, Mastodon seems to be more popular. It has been mentiond 617 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

Mastodon mentions (617)

  • Apple's Silicon Fab Next to Homes
    I cannot tell if you are joking or not. But it is obvious she is litigating in public until she gets the payoff she wants: https://mastodon.social/@ashleygjovik Of course a big corp cannot give in easily to behaviour like that as it would just open the flood gates. - Source: Hacker News / 3 days ago
  • Systemd Looks to Replace sudo with run0
    Close to nine-hundred comments¹ when Lennart posted about run0 on mastodon² a couple of months ago. ¹ https://news.ycombinator.com/item?id=40205714. - Source: Hacker News / 4 days ago
  • What's the Difference Between Mastodon, Bluesky, and Threads
    >I'm not optimistic about non tech people easily logging into mastodon.192.168.555.2.xproxy.remoteinstance2452456a1.mirror.com. Why are you trolling? Mastodon instances have normal URLs like https://mastodon.social, and you can just log in there like any other site. And there's a ton of "non-tech" people on Mastodon.. In fact the people who seem whine the most about how hard it is are the "techies" on HN. It's weird. - Source: Hacker News / 8 days ago
  • Apple M4 iPad Pro Has a New Security Exclave for Camera and Microphone Activity
    I was gonna link to https://mastodon.social/@_inside/112440596781136013; but you're right, it says that "iPadOS running on M4" has "Secure Exclave"; not that "M4 has Secure Exclave". Though I will admit I definitely misread it that way at first. - Source: Hacker News / 22 days ago
  • The Forged Apple Employee Badge
    Did you miss the part where Chris Espinosa said "That’s not Sherry Livingston"? Chris also has a follow-up post not shown in Cabel's blog where he says there aren't any photos of Sherry online: https://mastodon.social/@Cdespinosa/112391173495267599. - Source: Hacker News / about 1 month ago
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What are some alternatives?

When comparing Jira Service Desk and Mastodon, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

X (Twitter) - Connect with your friends and other fascinating people. Get in-the-moment updates on the things that interest you. And watch events unfold, in real time, from every angle.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Facebook - Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Gab - Gab is an ad-free social network dedicated to free speech.

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