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Jira Service Desk VS Monitask

Compare Jira Service Desk VS Monitask and see what are their differences

Insightful.io
#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Monitask logo Monitask

Employee Monitoring Software with Screenshots, Internet, Activity and Time Tracking
Visit Website
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Monitask Landing page
    Landing page //
    2019-03-03

Jira Service Desk features and specs

No features have been listed yet.

Monitask features and specs

  • Timesheets: Yes
  • Time Tracking: Accurately Track Time Across Tasks and Projects
  • Time Tracking Reports: Detailed time reports about projects and tasks
  • Screen recording: yes

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Monitask videos

+ Add

Monitask - Screenshot monitoring demo

Category Popularity

0-100% (relative to Jira Service Desk and Monitask)

Jira Service Desk

Monitask

Help Desk
100 100%
Help Desk
0% 0
Productivity
0 0%
Productivity
100% 100
Project Management
52 52%
Project Management
48% 48
Time Tracking
0 0%
Time Tracking
100% 100

User comments

Share your experience with using Jira Service Desk and Monitask. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Monitask

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Monitask Reviews

21 Time Tracking Tools To Manage Your Workday
Monitask is an employee monitoring software with powerful time tracking features. With Monitask, employees and freelancers can manually start a clock when they begin working on an assignment for employers. Throughout their work, the application takes computer screenshots that can be reviewed online by the employer. These screenshots can be taken randomly, or can be assigned...
Source: hive.com
20 Employee Monitoring Software [2022 Updated List]
What’s more, Monitask comes with comprehensive reporting options. Managers can track project progress and identify activities that are eating up too much time. This way, they can streamline workflows and improve inefficient processes.
Source: traqq.com
49 Best Timesheet Alternatives - Features, pros & cons, pricing | Remote Tools
Pricing Reviews & Testimonials When to use actiTIME Relevance to remote workers actiTIME helps to keep remote teams organized and monitor project progress. See Alternatives to actiTIME See actiTIME's Competitors Timesheet Alternative #48 Monitask Boost productivity, accountability and efficiency across your team About & Top features Monitask delivers employee monitoring...
Source: www.remote.tools
10 Best Free Employee Timesheet Apps in 2020
Monitask is a powerful automatic timesheet software for your team. No need to fill out and manage timesheets manually — employee timesheets sync to the web-based live dashboard in real-time. Plus, they’re 100% automated.
Source: www.softwaretestinghelp.com
10 Best Time Tracking Software and Time Management Tools
Monitask was designed for companies of all sizes that have remote team members working on Windows and Mac computers, such as freelancers, contractors, remote employees, and employees that work from home occasionally. Monitask is also useful for freelancers that would like to show proof of work being done to their clients. Overall, it’s a lightweight tool that offers simple,...
Source: thedigitalprojectmanager.com

What are some alternatives?

When comparing Jira Service Desk and Monitask, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Toggl - Toggl is an online time tracking tool. It features 1-click time tracking and helps you see where your time goes. Free and paid versions are available.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Insightful.io - #1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data.

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