Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
No features have been listed yet.
Malcolm App's answer:
The product is more powerful
Malcolm App's answer:
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer:
Malcolm App's answer:
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer:
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer:
Based on our record, Journey seems to be more popular. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Should be this one: https://journey.cloud/. Source: 7 months ago
I think she mentioned Journey before but not 100% sure. Source: about 1 year ago
One more to look at: I made a note of this one a few years ago. It looks completely free, cross-platform, free to sync. https://journey.cloud. Source: about 1 year ago
Right now I'm on Journey, which I really love, but it's not self-hosted. Which is a huge shame because I like everything else about it. Source: about 1 year ago
Journey is a journal. The point of the program is journaling. But it's not self-hosted. :c. Source: about 1 year ago
Day One - A simple journal application for the Mac, iPhone, and iPad. AboutTo learn more about Day One, see these two excellent reviews . PublishPublish is not available in Day One 2.
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Daylio - Daylio enables you to keep a private diary without having to type a single line.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
Diaro - Multiplatform online diary and mobile app designed to record your activities, experiences, thoughts and ideas. Join now for free and keep your secret diary or diet, travel or life journal securely.
Zendesk Support - Social Customer Support and Help Desk and Ticketing