Software Alternatives, Accelerators & Startups

Justworks VS Intercom

Compare Justworks VS Intercom and see what are their differences

Justworks logo Justworks

JustWorks is a software for business owners to take control for and manage effectively their payroll and human resources policies including compliance, payroll, and benefits. Read more about Justworks.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Justworks Landing page
    Landing page //
    2023-06-26
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Justworks videos

JustWorks Review 2020: Amazing support and knowledge

More videos:

  • Review - Why we offer 24/7 support | Justworks Customer Success
  • Review - OpenMoves Review –PPC & SEO – B2B Lead Gen – Justworks

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Justworks and Intercom)
HR
100 100%
0% 0
Customer Support
0 0%
100% 100
HR Tools
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Justworks and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Justworks and Intercom

Justworks Reviews

Top 8 Best Payroll Software For Accountants In 2022
VISIT JUSTWORKSJustworksDiscover the benefits and disadvantages of Justworks. Learn the software price, see the description, and read the most helpful reviews for UK business users.Capterra3. Patriot Payroll
Source: www.toksta.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Justworks. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Justworks mentions (2)

  • Transitioning employees from 1099 to W2 and I don't know where to start.
    There are payroll services that can help you with this - https://www.paychex.com/ is one. There are also companies that offer a bit more like https://justworks.com/, which can give you the whole suite of offerings for the company. Source: over 2 years ago
  • Ask HN: Who is hiring? (April 2021)
    Justworks | New York City ONSITE (when we return to the office, TBD) | Full-Time | Many Software Engineering, Engineering Manager and Product Manager roles | https://justworks.com/ Justworks is an online platform for companies that need to manage payroll, benefits, and government compliance. We’re helping businesses get off the ground by enabling them to focus on running their business. At Justworks, you’ll enjoy... - Source: Hacker News / over 3 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

What are some alternatives?

When comparing Justworks and Intercom, you can also consider the following products

Gusto - Gusto. Payroll, benefits and compliance in one integrated product. We're here to change how the world works, and put people first.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Paychex Flex - Paychex Flex is a tool that reduces the complexity and risk of running your own payroll while ensuring greater accuracy with-up-to-date tax rates and regulatory information.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Paylocity - Paylocity has revolutionized the industry and has quickly become the leading independent provider of online payroll services and HR solutions.

Drift - A messaging app that helps you grow your business.