Software Alternatives, Accelerators & Startups

Kinopio VS Malcolm App

Compare Kinopio VS Malcolm App and see what are their differences

Kinopio logo Kinopio

Thinking canvas for mind mapping, brainstorming, and moodboards

Malcolm App logo Malcolm App

Customer self-service made easy
  • Kinopio Landing page
    Landing page //
    2021-07-01

Kinopio is your spatial thinking tool for new ideas and hard problems

  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Kinopio

$ Details
freemium $6.0 / Monthly (Unlimited cards)
Platforms
Browser Windows iOS Mac OSX Linux
Release Date
2020 July

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Kinopio features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Kinopio videos

KINOPIO: Mind Mapping Mayhem

More videos:

  • Review - ALL menu items at Kinopio's Cafe in Super Nintendo World

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Kinopio and Malcolm App)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Kinopio and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Kinopio and Malcolm App. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, Kinopio seems to be more popular. It has been mentiond 30 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kinopio mentions (30)

  • Show HN: MonsterWriter – Write a thesis, post, or organize notes
    This is interesting. Reminds me of Kinopio, which I kinda liked but looked too casual and not serious (in my own point-of-view). https://kinopio.club/. - Source: Hacker News / 2 months ago
  • The internet has become soulless and I hate it
    Just have a look at Mmm [1] or Kinopio [2] to brighten up your mood. Gopher and FTP servers were fairly soulless as well, so I guess this is just a bit of a nostalgic perspective issue. Just ignore the large websites, as you would ignore tabloids or commercial television. It is actually quite easy to learn that if something is massively popular, it will probably be so because of competitive marketing tricks, and... - Source: Hacker News / 11 months ago
  • Ask HN: I'm looking for a website posted here a year or two ago
    Perhaps you're looking for Kinopio.club? https://kinopio.club. - Source: Hacker News / about 1 year ago
  • An Internet Canvas
    Not the OP, but I found out about mmm.page through Kinopio: https://kinopio.club/ Both make me happy about the next evolutionary steps in the world wide web :). - Source: Hacker News / about 1 year ago
  • Deck.of.cards
    Click and drag to select, then click and drag again to move, like how Kinopio does it: https://kinopio.club/, https://blog.kinopio.club/posts/magic-paint-select/. - Source: Hacker News / about 1 year ago
View more

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Kinopio and Malcolm App, you can also consider the following products

Excalidraw - Excalidraw is a whiteboard tool that lets you easily sketch diagrams that have a hand-drawn feel to them.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Kanboard - Kanboard is a free and open source Kanban project management software.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Miro - Scalable, secure, cross-device and enterprise-ready team collaboration tool for distributed teams. Join 2M+ users & 8000+ teams from around the world.

Zendesk Support - Social Customer Support and Help Desk and Ticketing