Knative Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | about 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Knative mentions (15)

• A Brief History Of Serverless

  In 2018, Google announced an OSS project called Knative. Knative was meant to be executed on top of Kubernetes and streamline the deployment of applications on the platform. - Source: dev.to / about 2 months ago

• Rethinking Serverless with Flame

  Https://knative.dev/ - (CloudRun API is based on this OSS project). - Source: Hacker News / 7 months ago

• Running Serverless Functions on Kubernetes

  Serverless functions are pieces of code that take an HTTP request object and provide a response. With serverless functions, your application is composed of modular functions that respond to events and can be scaled independently. In this article, you learned about Knative and how to run serverless functions on Kubernetes using Knative and the func CLI. You can learn more about Knative on knative.dev, and a cheat... - Source: dev.to / over 1 year ago

• DevOpsCon Munich 2022 - Human Interactions that Matter

  That night Sebastian Meyen - the chief content officer at S&S Media took the speakers out and I had a great, deep conversation with Zbynek Roubalik - one of the maintainers of both Knative and KEDA. He got me all excited about the GPTchat. I even tried to play with it that same night when I came back to the hotel. But I got bored after 20 minutes. It still feels like talking to a machine... I don't see the threat... - Source: dev.to / over 1 year ago

• Running Cloudflare Workers (workerd) on Docker/Kubernetes

  I use Kubernetes for some client projects and I'm an advocate for Knative, a solution to build serverless, event-driven applications on Kubernetes. By serverless, I mean running a container that can automatically scale down to zero. How you manage the cluster is up to you, it could be self-managed on-premise or in the cloud. Perhaps use Google GKE Autopilot where you have almost no need to manage the cluster. The... - Source: dev.to / almost 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago