Software Alternatives, Accelerators & Startups

Knative VS Zendesk

Compare Knative VS Zendesk and see what are their differences

Knative logo Knative

Knative provides a set of components for building modern, source-centric, and container-based applications that can run anywhere.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Knative Landing page
    Landing page //
    2023-08-27
  • Zendesk Landing page
    Landing page //
    2024-05-06

Knative videos

What is Knative?

More videos:

  • Review - Introduction to Knative | Cloud Academy
  • Review - Knative a Year Later: Serverless, Kubernetes and You (Cloud Next '19)

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Knative and Zendesk)
Cloud Computing
100 100%
0% 0
Customer Support
0 0%
100% 100
Cloud Hosting
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Knative and Zendesk

Knative Reviews

We have no reviews of Knative yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Knative should be more popular than Zendesk. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Knative mentions (15)

  • A Brief History Of Serverless
    In 2018, Google announced an OSS project called Knative. Knative was meant to be executed on top of Kubernetes and streamline the deployment of applications on the platform. - Source: dev.to / about 2 months ago
  • Rethinking Serverless with Flame
    Https://knative.dev/ - (CloudRun API is based on this OSS project). - Source: Hacker News / 7 months ago
  • Running Serverless Functions on Kubernetes
    Serverless functions are pieces of code that take an HTTP request object and provide a response. With serverless functions, your application is composed of modular functions that respond to events and can be scaled independently. In this article, you learned about Knative and how to run serverless functions on Kubernetes using Knative and the func CLI. You can learn more about Knative on knative.dev, and a cheat... - Source: dev.to / over 1 year ago
  • DevOpsCon Munich 2022 - Human Interactions that Matter
    That night Sebastian Meyen - the chief content officer at S&S Media took the speakers out and I had a great, deep conversation with Zbynek Roubalik - one of the maintainers of both Knative and KEDA. He got me all excited about the GPTchat. I even tried to play with it that same night when I came back to the hotel. But I got bored after 20 minutes. It still feels like talking to a machine... I don't see the threat... - Source: dev.to / over 1 year ago
  • Running Cloudflare Workers (workerd) on Docker/Kubernetes
    I use Kubernetes for some client projects and I'm an advocate for Knative, a solution to build serverless, event-driven applications on Kubernetes. By serverless, I mean running a container that can automatically scale down to zero. How you manage the cluster is up to you, it could be self-managed on-premise or in the cloud. Perhaps use Google GKE Autopilot where you have almost no need to manage the cluster. The... - Source: dev.to / almost 2 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Knative and Zendesk, you can also consider the following products

Fission.io - Fission.io is a serverless framework for Kubernetes that supports many concepts such as event triggers, parallel execution, and statelessness.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AWS Lambda - Automatic, event-driven compute service

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Nuclio - Nuclio is an open source serverless platform.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!