Software Alternatives, Accelerators & Startups

Kodi VS LiveAgent

Compare Kodi VS LiveAgent and see what are their differences

Kodi logo Kodi

Kodi is an award winning free and open source media player that got its start on the Xbox console.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Kodi Landing page
    Landing page //
    2021-08-21
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Kodi

Website
kodi.tv
Pricing URL
-
$ Details
Platforms
-
Release Date
-

Kodi features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Kodi videos

paradise

More videos:

  • Review - What is Kodi 2023 - is Kodi legal to use? - Popular app Kodi finally gets explained 📺
  • Review - Kodi 20 Released - Watch this BEFORE you Install it
  • Review - Kodi Movie Review - Dhanush - Tamil Talkies

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Kodi and LiveAgent)
Video
100 100%
0% 0
Customer Support
0 0%
100% 100
Media Player
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Kodi and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Kodi and LiveAgent. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Kodi and LiveAgent

Kodi Reviews

10 Best Cinema HD APK Alternatives (May 2024)
Kodi is one of the top Cinema APK app alternatives. First, it’s an open-source software. Therefore, the app doesn’t depend upon an individual developer. Moreover, Kodi lets you explore thousands of free and premium addons.
The Best 5 Kodi Alternatives You Can Try
Kodi is the ultimate entertainment center program to play almost all kinds of media. Sometimes, you may want some applications like Kodi, and luckily, this post will introduce 5 Kodi alternatives to you. If you want to create videos with images, video clips, and music, try MiniTool MovieMaker.
10 Best Kodi Alternatives You Should Use (2023)
Kodi is a famous media streaming service popular among many users worldwide. However, many people speculate Kodi services break copyright laws in certain countries. So they look for other Kodi alternatives to stream content on. If you’re also looking for some great Kodi alternatives, then you’re at the right place.
Source: techdator.net
7 Best Home Media Server Software Choices (2022)
Kodi is easy to install on any Windows, Linux, MacOS, Android, or iOS device. You can also install Kodi on pretty much any other playback device but this typically requires the use of unofficial methods. This may sound intimidating but you can find step-by-step instructions for pretty much any device on the Kodi Wiki. It is somewhat ironic that you have to take these extra...
Source: heavy.com
15 Best Plex Alternatives [2022] – FREE and BETTER Options
You can manually search for subtitles, which allows you to use a different set of subtitles for better quality if necessary. Medusa also provides Kodi media library updates with Fanart downloads and NFO/TBN generation. Medusa can notify Kodi, Growl, Trakt, Twitter, and WDTV and more when new episodes are available. And, Medusa is capable of supporting Anime movies and TV shows.

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Kodi seems to be more popular. It has been mentiond 100 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kodi mentions (100)

  • Old Business
    I prefer Kodi: https://kodi.tv/ It is free and open sourced and won't use DRM or phone home on you. Nothing comes out on DVD anymore, everything is Video Streaming paid per month or year. - Source: Hacker News / about 2 months ago
  • The Privacy, Security, & OSINT Show: 302-Self-Hosted 4: The Next Level
    Https://keepassxc.org/ Https://bitwarden.com/help/install-on-premise-linux/ Https://bitwarden.com/help/licensing-on-premise/ Https://bitwarden.com/blog/new-deployment-option-for-self-hosting-bitwarden/ Https://standardnotes.com/help/self-hosting/getting-started Https://syncthing.net/ Https://photostructure.com/server/photostructure-for-servers/ Https://freefilesync.org/ Https://element.io/solutions/self-hosted-or-... Source: about 1 year ago
  • Ask HN: Flac/MP3 listeners: How do you store/play your music?
    Honestly? I use https://beets.io/ to organise all my FLAC on my NAS. I expose the /Music directory over NFC. I use https://kodi.tv/ to stream music to my amp. I manually pick the album I want to listen to. Kodi also has a fairly reasonable web UI. Keep it simple. - Source: Hacker News / about 1 year ago
  • You Will Own Nothing
    Do yourself a favor, get a shitty PC or raspberry pi, plug it into your TV, and install Kodi on it. Source: about 1 year ago
  • Question on Virtual PCs
    Kodi sounds like what you're describing. You connect it to a tv and it can play media from your network, or use add-ons for internet streaming. I'm not sure if it includes the most popular streaming services, but I suppose you could use a browser for those. Source: about 1 year ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Kodi and LiveAgent, you can also consider the following products

Stremio - Watch videos, movies, TV series and TV channels instantly.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Emby - media server for personal streaming movies tv music photos in mobile app or browser for all devices android iOS windows phone appletv androidtv smarttv and dlna.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Universal Media Server - Universal Media Server allows you to host your entire library of video, music, and pictures, and broadcast them conveniently to a wide variety of different devices.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.