Software Alternatives, Accelerators & Startups

KrispCall VS klink.cloud

Compare KrispCall VS klink.cloud and see what are their differences

KrispCall logo KrispCall

Virtual cloud phone system for business

klink.cloud logo klink.cloud

Streamline Customer Communication with Single Unified Platform
  • KrispCall Landing page
    Landing page //
    2022-07-12

KrispCall is a modern virtual cloud phone system that provides the most reliable and affordable cloud telephony service for businesses of all sizes and types.

It's integrated call contact center software with support for CRM integration, allows you to unleash a plethora of features useful for your business communication. With features like Shared Numbers, Number Porting, Interactive Voice Response (IVR), Intelligent Call Routing, Customized Greetings, Call Recording, and the most sought-after Unified Callbox, KrispCall is proving to be one of the best business phone systems.

With KrispCall, you can manage your personal, business, and corporate telephony requirements all from a single app (Web, Android, iOS). You can get global numbers instantly from more than 100 countries which allows you expand your business internationally.

A service that fits right into your pocket. Our mobile app lets you access all the features easily and helps you connect with your customers effortlessly through mobile phone.

  • klink.cloud Unified Inbox
    Unified Inbox //
    2024-06-16
  • klink.cloud Cloud-based Calling with Full Telephony
    Cloud-based Calling with Full Telephony //
    2024-06-16
  • klink.cloud
    Image date //
    2024-07-03
  • klink.cloud
    Image date //
    2024-07-03
  • klink.cloud
    Image date //
    2024-07-03
  • klink.cloud
    Image date //
    2024-07-03

We are cloud communication platform provider that simplifies and streamlines operations for contact center teams, helping them to achieve 100% customer satisfaction with exceptional customer experiences

KrispCall

$ Details
paid Free Trial $15.0 / Monthly
Platforms
Windows Android iOS Web Browser Google Chrome Mac OSX
Release Date
2020 September

klink.cloud

$ Details
Free Trial $14.99 / Monthly (2 Agent Seats, 15,000 Message Monthly, Unlimited Contacts)
Platforms
-
Release Date
2023 January
Startup details
Country
Singapore
State
Singapore
Founder(s)
Zin Ko Oo
Employees
20 - 49

KrispCall features and specs

  • Unified Callbox: Yes
  • Call Monitoring: Yes
  • Shared Number: Yes
  • Global Calling: Yes
  • Call Forward: Yes
  • Call Recording: Yes
  • Call Analytics and Reporting: Yes
  • Call Transfer: Yes
  • Call Conferencing: Yes
  • Telephony: Yes
  • Call Recording: Yes
  • Toll-Free Numbers (Voice, SMS &MS): Yes
  • Local Number (SMS & Voice): Yes
  • Mobile Numbers (Voice, SMS & MMS): Yes
  • National Number (Voice): Yes
  • Click to Call Widget: Yes

klink.cloud features and specs

  • Call Notes and Call Tags : In order to properly collect customer query, customer can write down notes and create Tags. These data can be review by supervisor or any other team members for future calls in order to provide personlized customer experiences.
  • Automatically Open Customer Profile: When you Answer the call, it will automatically open customer profile. You can see all previous customer call history, ticket history, & all CRM Contact Details in single page.
  • Reporting: Agent Call Statistics Agent Call Activity Trunk Activity, Queue AVG Waiting & Talking Time Queue Performance Agent Missed Call Activity Agent Call Summary Satisfaction Survey Agent Status Report CX Interaction Log
  • Integration: Social Media Channel, Ecommerce Marketplace and CRM

KrispCall videos

How to get a virtual phone number from KrispCall?

More videos:

  • Tutorial - How to Sign Up to KrispCall Virtual Cloud Phone System?

klink.cloud videos

Quick Demo

More videos:

  • Demo - klink.cloud - Omnichannel Customer Engagement Platform

Category Popularity

0-100% (relative to KrispCall and klink.cloud)
Communication
63 63%
37% 37
VoIP
100 100%
0% 0
Customer Support
0 0%
100% 100
Enterprise Communication
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare KrispCall and klink.cloud

KrispCall Reviews

  1. Worth every penny

    I'm a small BPO business owner and I found KrispCall really easy to use. It's saved me a ton of time and it has helped me get in contact with potential customers. It's been worth every penny.

    ๐Ÿ Competitors: SnapCall, Dialpad
    ๐Ÿ‘ Pros:    Secure and easy to use|Best customer support|Great user experience
  2. Glad I found Krispcall.

    "I'm glad I found KrispCall!" We've been using them for a few months and are quite pleased with our decision to switch.

    ๐Ÿ Competitors: RingCentral, Dialpad
    ๐Ÿ‘ Pros:    Unified callbox|Ivr|Intelligent call routing|Contact tagging
    ๐Ÿ‘Ž Cons:    Limited integrations|Ring strategy
  3. I'm impressed with the esase of its use

    I work in a call center, and many of our clients are always from overseas. We've been using KrispCall for the last three months, and it's helped me and my team manage our department smoothly 24/7 without any call dropouts or call hold issues. It's far more convenient and user-friendly than a traditional phone system. Customer service is also very friendly and willing to assist.

    ๐Ÿ Competitors: RingCentral
    ๐Ÿ‘ Pros:    Call recording|Ivr|Smooth call transfer|Shared number|Unified callbox
    ๐Ÿ‘Ž Cons:    Limited intregation

klink.cloud Reviews

We have no reviews of klink.cloud yet.
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What are some alternatives?

When comparing KrispCall and klink.cloud, you can also consider the following products

CallHippo - Easy to use Phone System with World-Class Support

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Callmama - Get cheap international calling, international virtual number, Call Mama Gives an added advantage to send message and make calls to non-user of Callmama App.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Numero eSIM - Numero eSIM is a phone-number app that makes voice and data possible anywhere in the world, for free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community