Software Alternatives, Accelerators & Startups

Labidesk VS erxes Inc

Compare Labidesk VS erxes Inc and see what are their differences

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!

erxes Inc logo erxes Inc

Merge all your marketing, sales and customer service tools into one platform for greater output.
  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.
  • erxes Inc Landing page
    Landing page //
    2023-08-20

In a world where everything is shifting, especially the way we communicate, businesses need to keep up. But it doesn’t have to be so hard. Or expensive. erxes offers an all-in-one growth marketing solution for teams to take care of their customers. Merge all your marketing, sales and customer service tools into one platform for greater output. And the best part is that erxes is an open source software.

Labidesk

$ Details
paid Free Trial $79.0 / Monthly (3 agents, 1 mailboxes, 1 website)
Platforms
Web
Release Date
-

Labidesk features and specs

No features have been listed yet.

erxes Inc features and specs

  • Growth Hacking: Scale your business with growth hacking campaigns and projects
  • Sales Pipeline: Drive leads to a successful close with our Kanban-style boards
  • Team Inbox: Stay in sync with your teammates
  • Email & SMS Marketing: Increase conversion
  • Contact Database: Manage your customers
  • Live Chat & In-App-Messaging: Connect with your customers
  • Popups & Forms: Never miss a potential lead
  • Knowledge Base: Educate both your customers and staff
  • Task management: Power your team’s success and see what anyone is working on

Labidesk videos

LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

erxes Inc videos

Overview of erxes

Category Popularity

0-100% (relative to Labidesk and erxes Inc)
Customer Support
100 100%
0% 0
CRM
0 0%
100% 100
Help Desk
100 100%
0% 0
Sales
0 0%
100% 100

User comments

Share your experience with using Labidesk and erxes Inc. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, erxes Inc seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Labidesk mentions (0)

We have not tracked any mentions of Labidesk yet. Tracking of Labidesk recommendations started around Mar 2021.

erxes Inc mentions (2)

  • 🔥🔥 Our awesome OSS friends 😍
    Erxes- The Open-Source HubSpot Alternative. A single XOS enables to create unique and life-changing experiences that work for all types of business. - Source: dev.to / 7 months ago
  • Any selfhosted tool to replace Intercom/Tidio/Zendesk?
    Erxes (although it's even far more than that because it's even a CRM). Source: over 1 year ago

What are some alternatives?

When comparing Labidesk and erxes Inc, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Zoho CRM - Omnichannel CRM for Businesses of all sizes

HelpDesk - The easiest help desk system for a team like yours.

Growth.Design Case Studies - Product tips… in a comic book format