LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

• Customizable HelpCenter with Articles & FAQ for Self Service;
• HelpWidget with automatic replies, to reduce the number of incoming requests;
• Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
• Canned Responses/ Macros for your Agents;
• SLA, Department and Agents Roles, and Routing.

ftrack is the Academy award-winning project management and media review platform that teams in the creative industries use to collaborate on creative projects.

ftrack offers a variety of softwares to fit your project and team's needs; from ftrack Review a review platform that allows you to collaborate and comment upon projects frame by frame to ftrack Studio; a more fully integrated platform with additional integrations. ftrack can be fully tailormade to your project and team needs.

Try us today- no credit card needed- and trial one of our products now!