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Labidesk VS Shotgun

Compare Labidesk VS Shotgun and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!

Shotgun logo Shotgun

Production tracking, asset management, and review. Helping your whole team go faster.
  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.
  • Shotgun Landing page
    Landing page //
    2023-01-27

Labidesk videos

+ Add

LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

Shotgun videos

+ Add

Home Defense Shotguns

More videos:

  • Review - Shotgun Choice: Pump vs Semi-auto

Category Popularity

0-100% (relative to Labidesk and Shotgun)

Labidesk

Shotgun

Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Review And Approval Software
0 0%
Review And Approval Software
100% 100

User comments

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What are some alternatives?

When comparing Labidesk and Shotgun, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ftrack - ftrack is an Academy award-winning cloud-based project management solution used in the media and entertainment industry.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Yamdu - Cloud-based film production management software for film, television and commercials.

HelpDesk - The easiest help desk system for a team like yours.

Phraseanet - Phraseanet is a Digital Asset Management system (DAM for short) targeting the professionals needs.

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