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Lavu VS Upserve

Compare Lavu VS Upserve and see what are their differences

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Lavu logo Lavu

iPad Point of Sale System

Upserve logo Upserve

Upserve POS is the industry-leading, cloud-based point-of-sale system used by thousands of restaurants. Upserve delivers you rich and actionable insights that help your business become wildly successful!
  • Lavu Landing page
    Landing page //
    2023-08-03
  • Upserve Landing page
    Landing page //
    2023-08-27

Over 10,000 restaurants use Upserve to manage relationships with more than 57 million active diners, process over $9.9 billion in annual sales, and serve over 36 million meals per month. But don’t take our word for it. Here’s what the Director of Operations at Locals 8 Restaurant Group, Matt Cormier, had to say: “Upserve has, hands down, made me wildly successful. We've grown sales in most locations. We have increased check averages, we've made our staff better sellers, we're flipping tables a little bit faster. In the first three months, we saw an increase in sales of 14%, we saw covers increase by 36% and we also saw guest check average go up 31%. I'd say that's a pretty successful system. Upserve gives me every ounce of data I need to coach and develop my teams.”

Lavu features and specs

  • Comprehensive POS Features
    Lavu offers a wide range of POS features including menu management, employee time-tracking, and table layout customization, which are beneficial for restaurants of different sizes.
  • User-Friendly Interface
    The software is designed with an intuitive and easy-to-navigate interface, making it accessible for users with minimal technical expertise.
  • Mobile Compatibility
    Lavu is compatible with iOS devices, allowing for mobile POS operations that enhance flexibility and efficiency for restaurant staff.
  • Integration Capabilities
    Lavu integrates with various third-party applications such as QuickBooks, Xero, and multiple payment gateways, facilitating a seamless operational workflow.
  • Customer Support
    Provides 24/7 customer support, which ensures that restaurant operations can continue smoothly even if issues arise outside of regular business hours.

Possible disadvantages of Lavu

  • Cost
    Lavu can be relatively expensive for small businesses, especially when considering the additional fees for some of the integrations and advanced features.
  • Limited Offline Functionality
    While Lavu operates well when online, its capabilities are limited during offline mode, potentially disrupting service during internet outages.
  • Complexity in Advanced Features
    Some of the more advanced features might have a steep learning curve, which could require additional training or time to fully utilize.
  • Hardware Dependency
    Being primarily designed for iOS devices may necessitate additional investment in compatible hardware for establishments that do not already use Apple products.
  • Occasional Software Bugs
    Users have reported occasional software bugs and glitches that can affect the performance and reliability of the POS system.

Upserve features and specs

  • Comprehensive Analytics
    Upserve offers in-depth analytics and reporting capabilities that provide restaurant owners with valuable insights into sales performance, customer preferences, and staff efficiency.
  • User-Friendly Interface
    The platform boasts an intuitive and easy-to-navigate interface, making it simple for staff to manage orders, tables, and payments efficiently.
  • Robust Integrations
    Upserve integrates with a wide variety of third-party applications, such as accounting software, online ordering systems, and inventory management tools, allowing for seamless workflow automation.
  • Offline Mode
    The system offers offline capabilities, ensuring that restaurants can continue to process transactions even during internet outages.
  • Customer Loyalty Features
    Built-in loyalty programs help restaurant owners engage customers more effectively and encourage repeat business.

Possible disadvantages of Upserve

  • High Cost
    Upserve's subscription and transaction fees can be relatively high, making it less accessible for smaller restaurants with tight budgets.
  • Complex Initial Setup
    Users have reported that setting up the system can be complex and time-consuming, requiring a substantial initial investment of time and resources.
  • Occasional Software Bugs
    Some users have faced occasional glitches and bugs in the software that can disrupt restaurant operations and require technical support to resolve.
  • Limited Customization
    While the platform offers various features, there is limited scope for customization to meet specific needs or preferences of certain restaurant types.
  • Customer Support Response Time
    Some users have mentioned that the customer support response time can be slower than desired, which can be inconvenient during urgent situations.

Lavu videos

+ Add

POS Lavu Review - POSoptions.com

More videos:

  • Review - Lavu POS Reviews and Testimonials by Real Customers - POSUSA.com
  • Review - Lavu’s easy to use bar POS is a perfect fit for Growler USA

Upserve videos

+ Add

Upserve POS Review: Is it the Best?

More videos:

  • Demo - Live iPad Demo: Upserve [Breadcrumb] POS System
  • Review - Meet Upserve POS: A better way to run your restaurant

Category Popularity

0-100% (relative to Lavu and Upserve)

Lavu

Upserve

POS
79 79%
POS
21% 21
Marketing Platform
83 83%
Marketing Platform
17% 17
Payments Processing
88 88%
Payments Processing
12% 12
Restaurant Management
58 58%
Restaurant Management
42% 42

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Lavu and Upserve

Lavu Reviews

POS: Best Point of Sale System Software for Small businesses
For restaurants of all sizes, Lavu is an iPad-based POS system that offers extensive customization. It’s a great choice in particular for wineries, food trucks, pizza restaurants, and coffee shops. You can choose from a variety of POS hardware and accessories when you sign up for Lavu, including terminals, kitchen display systems, cash drawers, and networking devices.
Source: qpe.co.in
Best Restaurant POS Systems For 2019
One great thing about Lavu is it has tons of integrations with other business and restaurant software, including multiple online ordering and delivery platforms. Lavu’s MenuDrive integration, in particular, allows free integration with DoorDash for just a per-order flat fee. For sit-down restaurants, Lavu’s Resy integration lets you accept online reservations, a useful...
Source: www.merchantmaverick.com

Upserve Reviews

Best Restaurant POS Systems For 2019
Upserve is a cloud-based POS that runs on Android and iOS devices and is exclusively mobile. Servers take orders on custom-built Upserve Tableside devices and send orders directly from the floor to the kitchen display system. Meanwhile, the restaurant owner can check on the restaurant remotely using the Upserve Live mobile app. While you will need a good internet connection...
Source: www.merchantmaverick.com

What are some alternatives?

When comparing Lavu and Upserve, you can also consider the following products

NCR Aloha POS - Join more than 100,000 restaurants that are powered by NCR restaurant solutions. Fine Dining. Deliver amazing guest experiences like complex multi-course service, custom ordering, check and item splitting, and more. Quick Service. Fast Casual.

Toast - Built to make restaurants better. Toast gives your restaurant the technology you need to succeed in today's fast-paced environment.

TouchBistro - iPad based Point of Sale solution for restaurants

LightSpeed Restaurant - Lightspeed's POS systems, ecommerce and omnichannel solutions are reinventing the customer experience while helping grow your business. Try us today!

Breadcrumb POS by Upserve - Securely login to either Upserve HQ or Breadcrumb POS HQ.

Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!

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