Software Alternatives, Accelerators & Startups

Linear VS Intercom

Compare Linear VS Intercom and see what are their differences

Linear logo Linear

Streamlined issue tracking for software teams

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Linear Landing page
    Landing page //
    2023-10-06
  • Intercom Landing page
    Landing page //
    2023-07-05

Linear videos

Tealios V2 Review! Best Linear Mechanical Switch? Part 1

More videos:

  • Review - Linear Algebra Final Review (Part 1) || Transformations, Matrix Inverse, Cramer's Rule, Determinants
  • Review - Linear Vs Exponential Pros vs Cons Full In Depth Review - Fortnite

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Linear and Intercom)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Productivity
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Linear and Intercom

Linear Reviews

We have no reviews of Linear yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Linear seems to be a lot more popular than Intercom. While we know about 124 links to Linear, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Linear mentions (124)

  • 17 Best Developer Productivity Tools to Try
    Linear.app is a project management and issue tracking tool designed to help teams collaborate and manage their work more efficiently. Linear provides a platform for organizing tasks, tracking progress, and facilitating communication among team members. The tool is known for its sleek and user-friendly interface. - Source: dev.to / about 2 months ago
  • Show HN: Tegon: AI-first, open source alternative to Jira, Linear
    Great work creating an alternative to Linear which is a carbon copy of Linear [1]. Linear also been powered by local first sync since 2019, we have AI features shipped and in the pipeline. As YC alumni, disappointed to see this. [1] https://linear.app. - Source: Hacker News / about 2 months ago
  • Show HN: Tegon: AI-first, open source alternative to Jira, Linear
    Aren't you afraid of a potential lawsuit from Linear[1]? Your interface looks like a copy paste. Dont get me wrong, it's amazing what you've build but cloning a well funded startup may not be the best strategy. 1 https://linear.app. - Source: Hacker News / about 2 months ago
  • Ask HN: What is the SaaS stack used in your software development process?
    My current company is using Basecamp. I don't like it; it feels very disorganized, with work scattered across many message boards, chats, kanban boards, etc. Instead of Agile, it uses Shape Up (https://basecamp.com/shapeup), which has a "no backlog" philosophy (https://basecamp.com/shapeup/2.1-chapter-07#no-backlogs). In this system, I feel like most customer-originated work simply gets ignored and forgotten =/... - Source: Hacker News / 3 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Linear — Issue tracker with a streamlined interface. Free for unlimited members, up to 10MB file upload size, 250 issues (excluding Archive). - Source: dev.to / 5 months ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
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What are some alternatives?

When comparing Linear and Intercom, you can also consider the following products

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Drift - A messaging app that helps you grow your business.