Software Alternatives, Accelerators & Startups

LiveAgent VS Causal App

Compare LiveAgent VS Causal App and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Causal App logo Causal App

Causal replaces your spreadsheets and slide decks with a better way to perform calculations, visualise data, and communicate with numbers. Sign up for free.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Causal App Landing page
    Landing page //
    2023-07-23

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Causal App features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Causal App videos

No Causal App videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to LiveAgent and Causal App)
Customer Support
100 100%
0% 0
Productivity
0 0%
100% 100
Help Desk
100 100%
0% 0
Fintech
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Causal App.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Causal App

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    πŸ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    πŸ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Causal App Reviews

We have no reviews of Causal App yet.
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Social recommendations and mentions

Based on our record, Causal App seems to be more popular. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Causal App mentions (17)

  • My Thoughts on Python in Excel
    IMO the better paradigm is coming from enterprise applications like Anaplan. Cells are not the right abstraction to work with numbers. Most of the time you work with multi-dimensional quantities (eg revenue by product, geography, month). We’re working on a more approachable implementation of that paradigm at https://causal.app. - Source: Hacker News / 19 days ago
  • Show HN: Type-safe feature flags with Git versioning, local fallbacks, GraphQL
    We're using Hypertune at https://causal.app for a few months now and it's been great! We have a few feature flags in there but also some more complex typed data for our onboarding modals. - Source: Hacker News / about 1 year ago
  • Show HN: Hypertune – Visual, functional, statically-typed configuration language
    Congrats on the launch! We've been using Hypertune at Causal (https://causal.app) for the last few months and it's saved tonnes of engineering cycles letting me and our PM iterate directly on custom onboarding copy for different Causal templates, alongside more typical feature flag use-cases :). - Source: Hacker News / about 1 year ago
  • Enterprise AE - Career Path (Advice needed)
    If you're particularly keen go onto some of the prep courses there are out there. wall street prep is one, there are other PE prep courses hawked on here for as little as 10 bucks. All are built around excel skills and learning DCFs. I recommend causal.app if you want to try to skip some of this and get forced into a tool. Source: about 1 year ago
  • Minimum Viable Finance: The Guide for Seed/Series A Startups
    Hi HN, I'm the founder of https://causal.app and the author of this post β€” Most of the finance content online is very textbook-y and overkill for early stage cos, so wanted this to be a 'no-nonsense' guide for founders/ops people that have to juggle a bit of finance stuff alongside everything else. We've helped lots of startups across different stages with finance stuff over the last few years through Causal, so... - Source: Hacker News / over 1 year ago
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What are some alternatives?

When comparing LiveAgent and Causal App, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pry Financials - Finance for Founders

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Finmark - Financial planning software for startups

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Sturppy - Helping founders around the world create investor-ready financial models & forecasts