Software Alternatives, Accelerators & Startups

LiveAgent VS Internet Download Manager

Compare LiveAgent VS Internet Download Manager and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Internet Download Manager logo Internet Download Manager

Internet Download Manager is an application that is designed to make downloading, organizing and storing your files a whole lot easier. If you are like many people, you might download a lot of files from the internet on a daily basis.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Internet Download Manager Landing page
    Landing page //
    2021-12-19

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Internet Download Manager features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Internet Download Manager videos

idk

More videos:

  • Review - Internet Download Manager Review
  • Review - BEST Internet Download Manager FREE (Windows 10 & Mac OS)
  • Demo - ENGKSI

Category Popularity

0-100% (relative to LiveAgent and Internet Download Manager)
Customer Support
100 100%
0% 0
Download Manager
0 0%
100% 100
Help Desk
100 100%
0% 0
Music Downloader
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Internet Download Manager.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Internet Download Manager. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Internet Download Manager

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Internet Download Manager Reviews

Top 7 Free Alternatives to IDM Download Manager 2022
Internet Download Manager aka IDM is very popular Download manager. Why everyone use this software and even pay money ? Because this small piece of software has so many features that none can imagine a download manager can have. But you know it’s paid software. So lets put light on some Free IDM alternatives which are not getting popular because People think that only IDM is...
Source: techspree.net
10 Best Free IDM Alternatives to Try in 2022
Finally, the “Turbo” download manager is one of the best Internet download managers on the market. It is undoubtedly a well-deserved alternative to the IDM, which gives this free open source download manager the multi-threaded support, which provides the convenience to increase the download speed.
Source: thetechtian.com
Top 10 Free IDM Alternatives You Can Use
Internet Download Manager, or IDM, is one of the most popular download managers for Windows out there. It has some really cool features like download speed acceleration, download resume, scheduled downloading, video grabber, browser integration, and much more. Sadly, IDM is only available for Windows. Plus, the software is available for a 30-day trial, beyond which you’d...
Source: beebom.com
8 Best Internet Download Manager Alternatives for Windows and macOS
These were some of the best alternatives for Internet Download Managers for Windows and macOS. With the use of any of the above-mentioned IDM alternatives; you can experience a free way to get faster downloads just like the Internet Download Manager.
5 Best JDownloader Alternatives You Should Try Out
Internet Download Manager offers its service to download the videos, audio files, and important documents. Although it is a bit slow on downloading the video clip but the greatest plus point of this downloader is that even your system shuts down accidently, you can resume your download from where it was interrupted. This download increases the download speed up to five...

Social recommendations and mentions

Based on our record, Internet Download Manager seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Internet Download Manager mentions (10)

  • How do you get a video from 123moviesfree
    Try https://internetdownloadmanager.com/ you can download anything with this software. (Audio/Video/PDF). Source: about 1 year ago
  • Where can I download idm full version?
    You can download the Free version of IDM [30-days trial] from their official website. Source: over 1 year ago
  • You can download "Back to the Garden" ...
    Or basically any other video on the Internet with internetdownloadmanager.com . I've been using it for a couple years, it's really great, and I also used it to download the entire series of Louie after purchasing it for $30 (so I could transfer the downloads to a hard drive and watch it free for the rest of my life as long as computers still exist.) You can get a free trial. Or buy it for just $12 per year. Source: over 1 year ago
  • Cloudflare DOH making a lot of problems recently
    Cloudflare DOH unable to resolve internetdownloadmanager.com. It's returning localhost 127.0.0.1. Its happening not only in this site. Other DNS are working perfectly. Source: about 2 years ago
  • Chrome on Android shows incorrect (trimmed) domain name with no visual cue
    (someone visiting http://internetdownloadmanager.com can be easily tricked into believing they opened http://tdownloadmanager.com ). - Source: Hacker News / about 3 years ago
View more

What are some alternatives?

When comparing LiveAgent and Internet Download Manager, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

JDownloader - JDownloader is a free downloading tool that enables you to download files from over a hundred hosting sites. The tool is compatible with Linux, Mac and Windows operating systems. Read more about JDownloader.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Free Download Manager - It is a powerful modern download accelerator and organizer for Windows and Mac.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

uGet - GTK based Download Manager for GNU Linux and Windows.‎Downloads · ‎uGet 2. 0. 4 is Now Available for ..