LiveAgent
Freshdesk
Zendesk
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
LiveChat
LogMeIn Central
ESET Endpoint Security
Kaspersky Endpoint Security
Symantec Endpoint Encryption
Druva inSync
McAfee Endpoint Security
Panda Security
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LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
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LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
As an IT professional, I have been using LogMeIn Central for several months now to manage and monitor my organisation's endpoint infrastructure. Overall, I have found the software to be comprehensive in terms of its features, but average in terms of performance and advanced capabilities.
One of the standout features of LogMeIn Central is its wide range of capabilities for endpoint management. From remote control and asset management to patch management and software deployment, this software offers a range of tools that are useful for IT professionals. I particularly appreciated the security features, such as password protection and two-factor authentication, which help to protect against unauthorised access.
However, while LogMeIn Central is relatively easy to use and offers a user-friendly interface, I did experience some performance issues. The software can be slow at times, particularly when attempting to access remote devices, which can be frustrating. Additionally, while the software offers a good range of features, it lacks some advanced capabilities that are offered by other endpoint management solutions, such as advanced reporting and analytics.
In terms of pricing, LogMeIn Central is somewhat expensive compared to other endpoint management software on the market. While it may be worth the investment for larger organisations with more complex endpoint infrastructure, smaller businesses may find it too costly.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
ESET Endpoint Security - ESET internet security solutions deliver proactive, multi-layered protection, including antivirus, anti-phishing, exploit blocker and more, to protect the business from all known and emerging malware and threats.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Kaspersky Endpoint Security - Our HuMachine™-based, Next Generation endpoint security delivers multi-layered protection for multiple platforms – including Linux servers and endpoints – to detect suspicious behavior and block threats, including ransomware.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Symantec Endpoint Encryption - Symantec Endpoint Encryption protects the sensitive information and ensure regulatory compliance with strong full-disk and removable media encryption with centralized management.