Software Alternatives, Accelerators & Startups
Register | Login

LiveAgent VS TrueNAS Core

Compare LiveAgent VS TrueNAS Core and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

TrueNAS Core logo TrueNAS Core

TrueNAS Core (formerly FreeNAS) is a storage operating system strong and robust enough to meet the needs of enterprise level businesses.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • TrueNAS Core Landing page
    Landing page //
    2023-07-08

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

TrueNAS Core features and specs

No features have been listed yet.

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

TrueNAS Core videos

+ Add

FreeNAS 11.2 Official Release | New features and Overview

More videos:

  • Review - My First FreeNAS Server - Impressions & Synology Comparison
  • Tutorial - FreeNAS Home Server Tutorial
  • Review - TrueNAS - Should You Use It?
  • Review - TrueNAS CORE 12 Overview (Formerly FreeNAS)
  • Review - TrueNAS Software Review - Time To Go Open Source?
  • Review - Checking Out TrueNAS Core

Category Popularity

0-100% (relative to LiveAgent and TrueNAS Core)

LiveAgent

TrueNAS Core

Customer Support
100 100%
Customer Support
0% 0
Cloud Computing
0 0%
Cloud Computing
100% 100
Help Desk
100 100%
Help Desk
0% 0
Cloud Storage
0 0%
Cloud Storage
100% 100

Questions and Answers

As answered by people managing LiveAgent and TrueNAS Core.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and TrueNAS Core. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and TrueNAS Core

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

TrueNAS Core Reviews

9 Of The Best FreeNAS Alternatives For Your Storage Needs
Don’t hesitate to give the apps a go in 2020. As we read above, the best platform for sharing your content on several platforms is, without a doubt, FreeNAS. FreeNAS provides you with immense programs to accomplish several work tasks.
Source: technicalustad.com
Top 7 FreeNas Alternative For Your PC
FreeNas has a few faults because of which this solution has become a bit monotonous. At times, it cannot offer the required and adequate support or storage facility. In such a case, there’re many FreeNas alternatives accessible in the market right that are reliable and available for free. These FreeNas alternatives can serve all important functionalities of FreeNas with...
Source: www.sysprobs.com
Top 15 Best TrueNAS Alternatives In 2022
TrueNAS, which is regarded as the commercial version of FreeNAS, is reported to be based on the FreeNAS operating system. TrueNAS, the most well-liked storage on the internet, provides the efficiency of flash at the expense of disc, file & block support, high availability, straightforward and user-friendly management interface, and much more. The name TrueNAS refers to a...
Source: www.dashtech.org
15 FreeNAS Alternatives 2020 | Best Storage Operating System
FreeNAS is an excellent open-source program. However, the above enlisted 15 alternatives to FreeNAS have their own merits for file storing and sharing files. Some are perfect for small offices, while some are fit for large enterprises. So, if you have plans to expand your business in the future, you should go for the FreeNAS alternatives like OpenMediaVault with advanced...
Source: solutionsuggest.com
15 Best FreeNas alternatives in 2020
Give these FreeNas alternatives a try in 2018. FreeNas is a very common name among the developers. Within the operating system, it is used to store the data. FreeNas comes out to be one of the best application network attached storage system which is open source and freely available. This network-based system works on the basis of OpenZFS and the FreeBSD file system. This...
Source: alternativoj.com

Social recommendations and mentions

Based on our record, TrueNAS Core seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

TrueNAS Core mentions (1)

  • Can’t go to the freenas website
    Freenas.org has been retired. What do you need? Source: over 2 years ago

What are some alternatives?

When comparing LiveAgent and TrueNAS Core, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OpenMediaVault - OpenMediaVault is the next generation network attached storage (NAS) solution based on Debian Linux.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Unraid - Simplicity. Flexibility. Scalability. Modularity. Unraid empowers you to build the system you’ve always wanted using your preferred hardware, software, and operating systems.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

XigmaNAS - File Sharing, OS & Utilities, and Security & Privacy

Loading...