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LiveAgent VS Vultr

Compare LiveAgent VS Vultr and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Vultr logo Vultr

VULTR Global Cloud Hosting - Brilliantly Fast SSD VPS Cloud Servers. 100% KVM Virtualization
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Vultr Landing page
    Landing page //
    2022-10-07

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Vultr features and specs

No features have been listed yet.

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Vultr videos

+ Add

Vultr Cloud Server Review

More videos:

  • Review - SITEGROUND VS VULTR REVIEW 🤑 HONEST 💯 PROMO CODES
  • Review - Digital Ocean VS Vultr VS Linode for Don't Starve Together Dedicated Servers

Category Popularity

0-100% (relative to LiveAgent and Vultr)

LiveAgent

Vultr

Customer Support
100 100%
Customer Support
0% 0
Cloud Computing
0 0%
Cloud Computing
100% 100
Help Desk
100 100%
Help Desk
0% 0
Cloud Infrastructure
0 0%
Cloud Infrastructure
100% 100

Questions and Answers

As answered by people managing LiveAgent and Vultr.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Vultr. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Vultr

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Vultr Reviews

Best Linux VPS [Top 10 Linux VPS Provider 2024]
Like DigitalOcean, Vultr can be hard to navigate through. They offer many different VPS services that can confuse you if you need a standard Linux VPS. Their prices vary from plan to plan, but they can get as high as $14.000 a month, depending on your needs. Vultr also has a strict policy about not offering a refund guarantee. If you are looking for a basic Linux VPS, Vultr...
Source: cloudzy.com
Top 50 Cheapest Cloud Services Providers | Affordable Cloud Hosting
Vultr is a low-cost cloud hosting service that offers monthly plans starting at $2.50. Vultr’s plans are very similar to DigitalOcean’s; in fact, Vultr’s cloud plans are more affordable. The most basic plan costs $2.50 per month and includes 20GB SSD storage, 512 RAM, 1 CPU core, and 500GB bandwidth. The next package costs $5 and includes a 25GB SSD, 1 CPU, 1024 RAM, and...
Source: makeanapplike.com
13 Best Windows VPS and Cloud Hosting Platform
Vultr servers are built on Intel core CPU and got multiple locations worldwide. There is no long-term contract.
Source: geekflare.com
Best Vultr Alternatives and Competitor Cloud Services of 2022
Scaleway is another well reputed Vultr competitor that offers cloud based solutions such as virtual instances, GPU instances, Bare metal cloud servers, Kubernetes Kapsule, and various block storage services. Similar to Vultr pricing, they also have cheaper prices as well as the best money value packages. Some large enterprises like Adobe, Dailymotion, Safran, Seloger, and...
Source: www.mytipshub.com
Top 10+ Alternatives to DigitalOcean
Vultr is another DigitalOcean alternative that provides its cloud computing services with high-performance cloud servers. Vultr provides cloud computing services with its powerful control panel and APIs.
Source: blog.back4app.com

Social recommendations and mentions

Based on our record, Vultr seems to be more popular. It has been mentiond 58 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Vultr mentions (58)

  • Switching from Squarespace to WooCommerce. Not a dev.
    Vultr.com pick the $5 monthly plan and enable backup. Source: 7 months ago
  • Recommendation request - no transfer limit and allows custom images, <=$10/mo
    Most reputable places out there will allow everything above (and match your budget), such as Linode, or Vultr (there are others). Source: 9 months ago
  • Lamp Stack website
    I recommend Hetzner or Vultr as a VPS provider as they're cheap and I/my friends have had good experiences with them. Source: 10 months ago
  • VPS servers
    Am I allowed to use VPS servers from vultr to use honeygain. Source: about 1 year ago
  • Unlimited bandwidth vps cloud service in India?
    Linode (Mumbai) and DigitalOcean (Bangalore) each have a single DC in India, and Vultr has 3 (Mumbai, Bangalore, Delhi). Source: about 1 year ago
View more

What are some alternatives?

When comparing LiveAgent and Vultr, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DigitalOcean - Simplifying cloud hosting. Deploy an SSD cloud server in 55 seconds.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Linode - We make it simple to develop, deploy, and scale cloud infrastructure at the best price-to-performance ratio in the market.Sign up to Linode through SaaSHub and get a $100 in credit!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Amazon AWS - Amazon Web Services offers reliable, scalable, and inexpensive cloud computing services. Free to join, pay only for what you use.

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