Software Alternatives, Accelerators & Startups

LiveAgent VS Linode

Compare LiveAgent VS Linode and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Linode logo Linode

We make it simple to develop, deploy, and scale cloud infrastructure at the best price-to-performance ratio in the market.Sign up to Linode through SaaSHub and get a $100 in credit!
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Linode Landing page
    Landing page //
    2023-06-06

See if Linode works for you with $100 in credit

Linode accelerates innovation by making cloud computing simple, accessible, and affordable to all. Founded in 2003, Linode helped pioneer the cloud computing industry and is today the largest independent open cloud provider in the world. Headquartered in Philadelphia's Old City, the company empowers more than a million developers, startups, and businesses across its global network of 11 data centers.

Linode

Website
linode.com
$ Details
paid Free Trial $5.0 / Monthly (1 Core, 1GB, 25GB SSD, 1TB of Outbound Transfer)
Platforms
Cloud
Release Date
2003 January

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Linode features and specs

  • Easy to Set-up and use: Create a Linode VPS in less than a minute
  • Clean UI: Easy to navigate and use Cloud Manager
  • Customer Service: No-tiered, 100% free technical support to all customers
  • Free Trial: 7 day, money back guarantee
  • Headquarters: Philadelphia, PA
  • Global Cloud: 11 data centers around the world

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Linode videos

Linode Review : Speed, Pricing & First Hand Experience!

More videos:

  • Tutorial - How to Create your Very Own Linux Cloud Instance on Linode
  • Review - Amazon-AWS or Google-GCP vs regular VPS (Linode, Digital Ocean, VULTR) for your WordPress web server
  • Review - Linode - The Fastest Cloud Computing Provider
  • Review - Linode Getting Started Guide | Linode Cloud Manager Walkthrough
  • Review - Is Amazon Web Services Really Worth It? | AWS, GCP, Azure, Vultr, Digital Ocean, & Linode Compared
  • Review - LINODE ! DON'T USE LINODE Before Watch THIS VIDEO! Web Hosting Review
  • Review - Linode, Explained

Category Popularity

0-100% (relative to LiveAgent and Linode)
Customer Support
100 100%
0% 0
Cloud Computing
0 0%
100% 100
Help Desk
100 100%
0% 0
VPS
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Linode.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Linode. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Linode

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Linode Reviews

8 Best Free VPS Trials In 2024 [No Credit Card Required]
Linode provides a 60 day free VPS trial with a $100 Credit. You can use this credit for all features whatever you want. But make sure that you have to pay extra charges if you exceed your limit.
10+ Best Free 60 Day Trial Web Hosting [No Credit Card Required]
Linode also provides free website migration for some specific period of time. Technically Linode is best about technical specifications. If you are techy then we recommend you to read technical specifications on the Linodes website.
Top 50 Cheapest Cloud Services Providers | Affordable Cloud Hosting
Our infrastructure-as-a-service platform is supported by our Next Generation Network, advanced APIs, comprehensive services, and a vast library of educational resources and is deployed across 11 global markets from our data centers around the world. Linode’s products, services, and people make it easier and more cost-effective for developers and businesses to build, deploy,...
Best Vultr Alternatives and Competitor Cloud Services of 2022
Do you prefer to have a command line or terminal access to your virtual machine? If so, Linode would be an excellent option for you. Their plans are also similar to Vultr with the almost same configuration. Linode offers a simple CLI feature to manage your cloud instance using shell commands.
Top 10+ Alternatives to DigitalOcean
24/7/365 Customer Support — Linode owns a highly trained customer support team to facilitate the customers. Customers can contact anytime to get the help and support of well-trained staff at Linode. Linode believes in success through customer satisfaction. That is why it provides free support 24/7 without any delay in response.

Social recommendations and mentions

Based on our record, Linode seems to be more popular. It has been mentiond 24 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Linode mentions (24)

  • What is the cheapest VPS Hosting?
    I have an 11 GB VPS with Windows on it, and it’s running perfectly. I 100% recommend this hosting, because of it’s pricing and support. I give $8.25 a month for an 11 GB VPS. Which would cost up to $55 a month on popular hosting providers like, Linode, Vultr, and Digital Ocean. Source: about 2 years ago
  • question for any linode users
    Anyone that hosts a server using the cloud provider linode.com Do you encounter any limits regarding the CPU speed? Source: about 2 years ago
  • Linux OS
    One of my best recommendations is to spin up a linux server in the cloud, you can do it for free for a few months from linode.com for example. Setting up an online server for a game you like playing can also be a rewarding learning experience for networking and Linux in general. Source: about 2 years ago
  • A2, Krystal, 20i, Brixly or Mechanicsweb. Best one for resellers?
    Then you can buy a VPS from linode.com, katapult.io, contabo.com or hetzner.cloud, I'd recommend a 4gb VPS, and in order to run, it has to be over 2gb. For the OS, choose AlmaLinux or a supported version of CentOS. Source: about 2 years ago
  • An 'unlimited' web host has been deleting my files without any notice or warning..
    Use VPS, don't use shared web hosting when you generate content as it tends to use lots of resources like RAM, CPU %, and storage. I'd recommend hetzner.com, contabo.com, or linode.com. Source: about 2 years ago
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What are some alternatives?

When comparing LiveAgent and Linode, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DigitalOcean - Simplifying cloud hosting. Deploy an SSD cloud server in 55 seconds.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Vultr - VULTR Global Cloud Hosting - Brilliantly Fast SSD VPS Cloud Servers. 100% KVM Virtualization

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Amazon AWS - Amazon Web Services offers reliable, scalable, and inexpensive cloud computing services. Free to join, pay only for what you use.