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LiveChat VS LiveSession

Compare LiveChat VS LiveSession and see what are their differences

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LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

LiveSession logo LiveSession

LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics.
Visit Website
  • LiveChat Landing page
    Landing page //
    2023-06-16
  • LiveSession Landing page
    Landing page //
    2022-04-07

LiveSession is a session recording app to improve your website.

Session replays are an effective way to improve your conversion rates, provide better customer support and find bugs in your application. What’s more, LiveSession comes with advanced filtering features and allows you to create custom segments. These features will help you get more insights into the user behavior.

LiveChat

Website
livechat.com
Pricing URL
Official LiveChat Pricing
$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June
Edit details

LiveSession

Website
livesession.io
Pricing URL
Official LiveSession Pricing
$ Details
freemium $99.0 / Monthly (10k sessions / unlimited users / 1-month data retention)
Platforms
Browser Web
Release Date
2019 January
Startup details
Country
Poland
City
Wroclaw
Employees
10 - 19
Edit details

LiveChat features and specs

No features have been listed yet.

LiveSession features and specs

  • Session Replay: Yes
  • Filters: Yes
  • Segmentation: Yes
  • Custom data: Yes
  • User identification: Yes
  • Clickmaps: Yes
  • Heatmaps: Yes
  • Email notifications: Yes
  • Alerts: Yes
  • Inspect Mode: Yes
  • Forms analytics: Yes
  • Events: Yes
  • Export: Yes
  • Dashboards: Yes
  • Funnel Tracking: Yes
  • Clickmaps: Yes

LiveChat videos

+ Add

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

LiveSession videos

+ Add

Product Overview

More videos:

  • Review - Record and analyze website visits with Livesession.io
  • Review - 5 Amazing Tools to Boost your Business in 2019

Category Popularity

0-100% (relative to LiveChat and LiveSession)

LiveChat

LiveSession

Customer Support
100 100%
Customer Support
0% 0
Web Analytics
0 0%
Web Analytics
100% 100
Live Chat
100 100%
Live Chat
0% 0
Heatmaps
0 0%
Heatmaps
100% 100

User comments

Share your experience with using LiveChat and LiveSession. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveChat and LiveSession

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

LiveSession Reviews

  1. Best session recording tool I could find

    I researched the tools available and LiveSession is the best I could find for our use case (fintech SaaS).

    🏁 Competitors: Smartlook, FullStory, Hotjar, LogRocket, Mouseflow
    👍 Pros:    Clean ui|Great customer support|Loading speed|Useful filters
    👎 Cons:    Lack of heatmaps
  2. Best product in the category

    We spent a lot of time searching for a session replay tool which helps us with customer support, and LiveSession is definitely the best one.

    🏁 Competitors: FullStory, Hotjar, Smartlook
The Top 10 Website Session Recording Tools for 2022
Livesession is a web analytics tool that features user monitoring, site session replays, and customer segmentation. You can use the website recording tool Livesession to track visitor behavior analytics to enhance user experience (UX), raise conversion rates, and generate income. To solve customer issues, learn how they use your services, and enhance their overall...
Source: siterecording.com
10 Best Inspectlet Alternatives 2022
LiveSession is an analytical software that makes it easy to search, segment, and play high-quality repetitions of client sessions. In addition, it tracks and records actions (mouse movements, clicks, keystrokes, keystrokes, changes) and allows you to find drop-down lists to increase your site’s conversion rate.
Source: www.plerdy.com
Oribi Alternatives. If you’re looking for a tool like… | by Trapica Content Team | Trapica | Medium
As another Oribi alternative, LiveSession attempts to inform users of their own customers and users. When providing a service to customers, the analysis software improves the user experience, behavior, conversion rates, and more. What’s more, you’ll enjoy the free 14-day trial (you don’t even need to enter your bank details to get started!).
Source: medium.com
Hotjar Alternatives: 21 Tools for Optimizing Your Website and Conversion Rate
LiveSession is a great option for session replays and proactive troubleshooting on your website or web app. Filters, Inspect Mode, and Engagement Score make it easier to get to the heart of the data you need—without spending hours watching irrelevant replays.
Source: www.crazyegg.com

Social recommendations and mentions

Based on our record, LiveChat should be more popular than LiveSession. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: about 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: over 3 years ago

LiveSession mentions (1)

What are some alternatives?

When comparing LiveChat and LiveSession, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

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