Loach is the OKR management solution for start-ups and scale-ups. We allow your team to seamlessly align daily work with quarterly objectives, creating clarity, focus, and inevitable goal achievement.
DataKnowl is a versatile CRM and Customer Service platform designed to transform how businesses interact with their customers. It integrates a user-friendly CRM, an efficient Business Phone System, and an omni-channel Cloud Contact Center to offer seamless communication across various channels, including voice, email, chat, and social media. This ensures businesses can provide a consistent and personalized customer experience.
The platform also features a straightforward Support Ticketing System, streamlining the process of managing and resolving customer inquiries efficiently. What truly distinguishes DataKnowl is its cutting-edge AI-based Virtual Agents. These agents can automate a myriad of customer service tasks, from answering FAQs to guiding through transactions, effectively acting as an extended arm of your customer service team.
Moreover, DataKnowl introduces the concept of V-Force, a Virtual Workforce powered by these Virtual Agents. This innovative approach allows businesses to deploy Virtual Receptionists and other automated roles that can handle appointments, bookings, and provide information, among other tasks. This not only enhances the customer experience by ensuring quick and accurate responses but also significantly reduces the load on human agents, allowing them to focus on more complex and sensitive interactions.
By leveraging the power of AI and automation, DataKnowl aims to revolutionize customer engagement and workforce management. It is the ideal platform for businesses looking to boost their customer service efficiency, enhance customer satisfaction, and drive operational growth in the digital era.
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Loach's answer
Growing your Start-up or Scale-up is all about execution. OKRs help you set the direction, but Loach enables you to connect daily work with those overarching goals. With Loach, every employee knows exactly what they need to do to help the company move forward and leadership knows exactly what people are doing to help move the company forward. A win-win for everyone.
Loach's answer
Loach is the only solution that focuses on helping startups and scale-ups be successful with OKRs. Loach aims to be simple yet powerful to help your employees work on the things that move the company forward.
Loach's answer
Start-ups & Scale-ups who want to be successful with using OKRs.
Loach's answer
Hi, I'm Frank Smit, Founder of Loach and previous COO of a SaaS company (OBI4wan), which I helped grow from 300K to 10M EUR in revenue and 5 to 75 employees in 6 years.
We used OKRs to set the direction of our company.
However, I learned that setting goals alone is not enough. Our employees simply forgot about our OKRs.
We set up a process where all employees would know what they need to do each week to help move the company forward.
However, tracking all goals and initiatives became impossible without a proper solution, and I didn't find any in the market that focussed on connecting daily work to quarterly goals.
So, I decided to create Loach!
Loach is the tool I wish I had back in the OBI4wan days.
Loach's answer
Vormats Cammio Deedmob Wantly Matrixian
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