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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, localhost.run should be more popular than Freshdesk. It has been mentiond 41 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Localhost.run - Simple hosted SSH option. Supports custom domains for a cost. - Source: dev.to / 2 months ago
Localhost.run — Expose locally running servers over a tunnel to a public URL. - Source: dev.to / 5 months ago
Many years ago I built localhost.run to help me write webhooks and accidentally got a bunch of users on it. Since then I've been launching and building and changing and re-launching over and over in an attempt to make it into my day job. Each time something has gotten in the way. - Source: dev.to / 6 months ago
You'll see how to quickly access your local webserver over the internet using Localhost.run in this tutorial. - Source: dev.to / 7 months ago
Each platform requires its own settings for chatbots to work. For instance, in the case of Telegram, you'll need a token, a URL, and a port for the chatbot. To get a token, you'll need to follow the steps in the official guide. You'll also need to set up your server to be accessible on the internet. This can be done using numerous services, such as http://localhost.run/. - Source: dev.to / 11 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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