Software Alternatives, Accelerators & Startups

Mailtrap VS Jira Service Desk

Compare Mailtrap VS Jira Service Desk and see what are their differences

Mailtrap logo Mailtrap

Email Delivery Platform that delivers just in time.
 Great for businesses and individuals.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Mailtrap Landing page
    Landing page //
    2023-01-24

Mailtrap is an Email Delivery Platform for businesses and individuals.

Unlike the other market players, we are committed to deliver the exceptional service through guidance and support. We have embedded years of experience in the product flows to be sure the emails reach your customers just in time.

We offer one platform that covers all email related needs in one place: testing, sending, and in-depth tracking to control how email infrastructure works and performs.

We provide the email infrastructure that ensures high deliverability rates and effortless maintenance so our customers can focus on what matters – move faster and grow their business.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Mailtrap features and specs

  • Automated Testing: Yes
  • HTML/CSS Check: Yes
  • Spam Analysis: Yes
  • Deliverability Alerts: Yes
  • Email Categories: Yes
  • Knowledge Base: Yes
  • Support System: Yes
  • HTML/RAW Preview: Yes
  • Tracking Settings: Yes
  • Statistics Overview: Yes
  • Suppression List: Yes
  • Email Logs: Yes
  • Webhooks: Yes
  • Inboxes: Yes
  • Projects: Yes

Jira Service Desk features and specs

No features have been listed yet.

Mailtrap videos

Mailtrap Email API/SMTP Service Overview

More videos:

  • Demo - Introduction to Mailtrap - Email Delivery Platform for businesses and individuals
  • Review - Laravel Send Mail using Mailtrap (Easy for Beginners)
  • Review - Mailtrap - lightning talk by Yaroslav Lazor. Railsberry 2012
  • Review - 54 Laravel Mailtrap Send Email & reset password by email

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Mailtrap and Jira Service Desk)
Email
100 100%
0% 0
Help Desk
0 0%
100% 100
Office Suites
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Mailtrap and Jira Service Desk

Mailtrap Reviews

The 24 Best Email Marketing Tools
A safe email testing tool for staging and development, Mailtrap enables you to inspect and debug your email samples before delivering them to your customers. It helps you keep your email messages clear of spam filters and test HTML elements for compatibility with popular email clients. The Mailtrap blog also offers helpful information such as reviews of email deliverability...
Source: webbiquity.com

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

Social recommendations and mentions

Based on our record, Mailtrap seems to be more popular. It has been mentiond 53 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mailtrap mentions (53)

View more

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Mailtrap and Jira Service Desk, you can also consider the following products

MailHog - MailHog is an email testing tool inspired by MailCatcher, but easier to install.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Mailosaur - Email Testing for QA & Development Teams.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

mailslurp - Email and SMS testing and development platform for software engineers and QA testers

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.