Software Alternatives, Accelerators & Startups

Malcolm App VS Boords

Compare Malcolm App VS Boords and see what are their differences

Malcolm App logo Malcolm App

Customer self-service made easy

Boords logo Boords

Making storyboards can be fiddly.
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • Boords Landing page
    Landing page //
    2023-09-29

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Boords features and specs

No features have been listed yet.

Malcolm App videos

Introducing Malcolm!

Boords videos

Boords, Web-Based Storyboarding Tool

Category Popularity

0-100% (relative to Malcolm App and Boords)
Customer Support
100 100%
0% 0
News & Books
0 0%
100% 100
Customer Service
100 100%
0% 0
Online Services
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and Boords.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Malcolm App and Boords. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, Boords seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

Boords mentions (2)

  • Our first year motion reel!
    From there we make a couple overarching styleframes for reference, and then make 1 specific styleframe for each of the scenes we laid out in the motion script. We send our motion script along with the styleframes (typically on boords.com) to the client for review and make any revisions as needed prior to starting on the animation. Source: over 2 years ago
  • One of my favorite videos that I have uploaded. Took me 7 hours to edit... Let me know what you think!
    I do like how you translated the video from the beginning, but in all honesty, I lost interest. This isn't because the video is bad but because Minecraft isn't something I'm really into. The way you've edited the video was cool but I would suggest if there was an introduction in the beginning of the video because I was a bit clueless as to what was happening. I also suggest making a plan and a schedule for every... Source: about 3 years ago

What are some alternatives?

When comparing Malcolm App and Boords, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Storyboard That - Storyboard That is the world's best online storyboard creator.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Storyboarder - Storyboarder makes it easy to visualize a story as fast you can draw stick figures.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

CreatiBI - Use content as targeting, and shift your focus from tweaking campaigns to what truly matters - creating outstanding content. Compelling content effortlessly draws in the desired audience, standing out as the most efficient advertising approach.